Michael Mendoza
** ********* ******, ** . ********, New York 11211
Tel: 917-***-**** . E-mail: *******@*****.***
Summary
Operations management executive with a strong background in marketing and
sales and specialization in Health Information Technology (HIT), Electronic
Health Records (EHR), residential and commercial construction, and military
procurement and logistics.
Professional Experience
MDLAND INTERNATIONAL, New York, NY 2008-Present
Client Services Director
MDLand markets and distributes health electronic records systems and
practice management software in compliance with the American Recovery and
Reinvestment Act/HIT. Joined the company as an Inside Sales Representative
and promoted to Inside Sales Manager then to Operations Manager within 6
months, reporting directly to the CEO and Vice President of Marketing.
. Manage a staff which includes an outside and an inside sales manager, an
administrative manager, and 6 sales representatives
. Tripled sales volume of the department within 18 months and exceed sales
quotas on an ongoing basis
. Monitor sales results and establish quotas for the sales staff
. Generate leads for the sales staff, resulting in successful penetration
of the medical community
. Design and implement an email campaigns directed at physicians and
medical groups
. Track customer data including physician specialties, location, and other
marketing factors
. Acquire comprehensive 3rd party databases to solicit physicians to make
presentations of the system
. Expanded attendance and visibility at medical conference; reducing the
cost of presentations while achieving greater sales results
. Designed and created sales literature and specialized promotional sales
sheets for clients
. Procure all supplies and materials for the creation of demonstrations and
conferences
. Enhance and maintain MDLand's website
. Created and maintain over 15 partnerships, alliances, and agreements with
3rd party vendors
CROWN TEAM DEVELOPMENT, Port Boliver, TX 2006-2008
Assistant Project Manager
Shared project management responsibility for a contractor of cement and
foundations, for residential building and luxury homes ranging in price
from $8 million - $28 million.
. Hired and managed skilled construction team
. Maintained payroll for full-time and part-time labor
. Charged with day to day operations and logistics
. Conducted cost analysis and resource management
. Accepted and reviewed plans and prints insuring completion of projects in
a timely manner
. Estimated and procured all raw materials to be used in construction
MPRI, Alexandria, VA/Middle East/Europe 2004-2005
Systems Analyst/Assistant Project Manager
Assigned to oversee locations for this International Military Contractor.
Assigned to the Middle East; Iraq, Afghanistan, Israel, Egypt, Kuwait and
Lebanon. Acquired top secret intelligence from various US intelligence
agencies. Analyzed raw data and provided viable information to reporting
agencies. Promoted to Assistant Project Manager for rapid fielding
initiative.
. Served as Procurement Manager for Military Professional Resources
International, an L-3 Communications company for global, forward
operating base teams in Iraq and Kuwait.
. Served as an essential part of the management team on the Rapid Fielding
Initiative, a national defense project awarded to the Logistical
Management and Planning Division of MPRI.
. Charged with being the first on-scene, responsible for evaluating and
assisting and delivering quality of life solutions for teams ranging from
10 to 15 men.
. Assisted in providing resources including transportation, security,
meals, lodging and communication in hostile environments.
. Assisted the project manager and served an instrumental role in resource
management for project and mission accomplishment.
. Provided management and oversight of equipment held and issued by the
Rapid Fielding Initiative/ Program Executive Office, including but not
limited to establishing and maintaining complete and accurate inventories
of highly technical and advanced weapon systems valued in the hundreds of
millions of dollars.
. Assisted in the management and control, shipping, receiving and
accounting of said stock.
. Acted as liaison for Chief Logistics Officer and United States Army
personnel. Prepared and maintained warehouse at inspection condition at
all times.
. Produced and maintain reports in both automated and manual format.
. Provided technical assistance of the above duties.
ZION BUILDERS, Rosenberg, TX 2000-2003
Assistant Project Manager
Oversaw the construction of 75 Mattress Firm stores nationally, a $37
million contract.
. Directed the General Contractor and monitored construction projects
. Oversaw production time allocation, resource allocation, quality control
and distribution of finished product
. Interacted with vendors and ordered all raw materials
GIORGIO ARMANI, Honolulu, HI 1996-1999
Sales Associate/Coordinator
Leading sales associate selling Men's clothing and accessories at Armani's
major retail location in Hawaii.
. Shared in the management of the store and contributed to its
merchandising and sales
. Oversaw inventory control
. Assistant to the Event Coordinator
UNITED STATES ARMY, Various Locations 1992-1996
Specialist E-4
. Honorably discharged, Special Operations Team scout and air assault and
ranger qualified
Education
AAS, University of Hawaii, Honolulu, HI
Certification
Licensed Behavioral Science Specialist, US Academy of Health Science, San
Antonio, TX