Customer Service Sales Representative

Hugo L. McNamee

***** ***** ****. #***

Pembroke Pines, FL 33027-1220

Cell 305-***-****

Email: ****.*******@*****.***

Objective

To obtain a challenging position were my leadership, creativity,

diligence, knowledge, interpersonal skills and hands-on experience

will be fully utilized.

Highlight of Qualifications

. Strong managerial skills and good interpersonal skills

. Well-developed problem solving skills and can supervise when

needed.

. Good communications skills and exceptional customer service.

. Experience working with multi-cultural population.

. Work well under pressure and also as part of a team.

. Can work without supervision if required and can meet deadlines.

. Ability to coordinate, prioritize and multitask when needed.

. Hardworking, quick learner, reliable and highly motivated.

. Challenges and changes are received with a positive and dynamic

attitude.

Education

06/2005 - Present ITT Technical Institute

Miami, FL

Associate of Science Degree

Information Technology - Computer Network Systems

1992 Miami Dade Community College

Security License State of Florida

Miami, FL

2003 Professional Career Development Institute

Atlanta, Georgia

High School Diploma

Skills

Windows 95 Active Directory MS Word

Windows 98 Windows Server Microsoft Networking

Concepts

Excel Windows XP Windows 2000

PowerPoint Linux (Install) TCP/IP

MS DOS Visual Basics PC Hardware

Computer networking LAN network Lotus

Network Systems Management Internet, email, etc.

Experience

2008-2009 Marriott Residence Inn

Miramar, FL

. General Maintenance of the building

2005-2007 Residential Elevators

Miami, FL

Service Technician

. Responsible for providing service to residential elevators

1995 - 2004 Vanguard Inc. West Palm

Beach, FL

Sales Representative

. Responsible for sale and services to large Travel Service

accounts

. Solved irate customers problems

. Data entry

. Switch Board Operation

References Available Upon Request

Contact this candidate