Customer Service Human Resources
Resume:
Project Title:
Document Control /Information Specialist, Administative Assistant
Education:
Greater Community College
Hartford, CT
Liberal Arts
Years of Experience:
20
Elba Valdivieso
P.O.Box 3356
Guayama, PR 00785
**********.****@*****.***
Over Twenty years of experience within the Document Control Information
Specialist Procurement, Contract Administration, Document Control and
Human Resources/Industrial Relations Field.
Relevant Experience
Document Control/Information Resources Specialist/ Administrative
Assistant:
. Responsible of providing document control assistance on the Project
Document Control Center. Duties include As a Document Control Specialist
in charge of received all project documents as of RFI's, submittals, new
revised drawings, make copies of them and distributed to contractors.
Has been involved in all phases of construction document filing,
conversion of originals to PDF copies, allocation of PDF copies into the
Company's archival system, distribution of copies, and preparation of
turn over packages to be provided to the site and any other document
control activities as part of the closure of the project.
. As a Project Adm. Assistant, performed all office related duties for
employees on project site including typing, copying, faxing,
telephone, "e-mails", and generating meeting minutes. Provided support
to Safety, Construction Coordinators. Served as a liaison among the
main office, and the project site. In charge of reception area; oversees
all office supplies requisitions.
o Engineering as drawings, specifications and related information on
architectural, civil, structural, mechanical, HVAC, electrical,
instrumentation and controls (i.e. preliminary instrument list and
system architectural diagram).
o Construction as final approved field drawings, specifications,
electrical verifications, equipment verifications, valve
inspections, piping verifications as welder performance
qualification, weld coupon log, slope log inspections, pressure
test reports, cleaning/passivation, fiberscope log, etc.
o Commissioning and Qualification (C&Q) documents that will support
Installation Verifications / Qualifications and Operational
Qualifications. They will consist of Construction test reports,
Engineering support documentation, Receipts Verifications (RVs),
vendors manuals and certifications, etc.
o Computer System Validation (CSV) documents that will support
installation and operational qualifications.
o Automation documents that will include instrument or equipment
information as manual s, Delta V and hardware
specifications and any other related document
o Procurement that include all purchased instrument and equipment
documentation (i.e. purchase orders, calculations, certified
drawings, catalog information/ manuals, wiring schematics,
recommended spare parts and
o Lubricants, certified mill test reports, certificates of
conformance, calibration reports, etc.)
o Responsible for the coordination of meetings as required by the
Project Document Control Manager.
o Responsible for providing support on the monitoring and/or
gathering documentation as applicable for the qualification of
contractors at the client site. Responsible for providing support
on the monitoring of trainings for contractors as established per
job function in accordance to client company policies and
standards.
o Responsible for maintaining office supplies inventory.
Administrative Assistant/Contracts & Procurement:
. Assisted Contract Manager and Administrators in all matters related to
the department. Input commitments, order values and contract
modification data into the project management system. Responsible for
the control of all documents submitted to the client for signature and
for maintaining all Procurement department filing systems.
. Provided assistance to the senior procurement personnel in all matters
related to the generation of purchase orders and subcontracts and
expediting deliveries. Maintained requisition logs for both purchasing
and contracts.
Human Resources Technician II:
. Responsible for facilitating employee safety training and the
administration of substance abuse testing.
. Coordinate employee activities, conduct wage surveys, review and update
employee manual as well as other personnel activities.
. Represent the Human Resources Department at vocational program meetings.
. Administration of the craft recruitment program.
Administrative Clerk:
. Responsible for maintaining daily attendance records.
. Supervise the orientation of new employees.
. Prepared, typed and filed all personnel records and related
documentation.
. Secured office supplies, furniture, maintenance and repairs of office
supplies.
. Distributed employee documents.
Purchasing Assistant:
. Typed, copied, distributed and filed all site purchase orders.
. Reviewed invoices, prepared all receiving reports.
. Administered the small orders systems.
. Maintain continuous contact with suppliers for expediting purposes.
. Direct support for Contract Manager.
. Maintain contract files for the Contract Administrators.
. Facilitate weekly staff meetings.
. Progressed contract modification documents through the signature
process.
Contract Service Representative:
. Responsible for all life insurance policies, inputting client's claim.
. Maintained and distribute all incoming mail.
. Provided excellent customer service for all internal as well as external
customers.
. Provided training to new employees within the department.
Production Manager:
. Responsible for the supervision of the fourteen employees in the
department.
Overseeing the ordering and maintaining of supplies for the processing of
customer service, records and accounting department.
. Delegated work assignments, objectives, trained new employees.
. Maintain a high level of customer service for both internal and external
clients.
Special Skills:
. Fully Bilingual (Spanish/English)
. PC Knowledge
. Windows 2000
. Lotus Notes
. Excel
. Word
. Knowledge in E.S.S. Human Resources Program
. Familiar with all Standard Office Equipment
. Trained in Good Manufacturing and Documentation Practices (GxP) and
knowledge of pharmaceutical manufacturing regulations as per Food and
Drug Administration (FDA).
Client Sites
Travelers Insurance Comp. 1985-1995
Hartford, CT
Financial Administrative Asst. 1995-2001
Wethersfield, CT
AES-Fluor Daniel 2001-2003
Guayama, P. R.
Eli-Lilly- Fluor Daniel 2003-2005 Carolina,
P. R.
Wyeth -Washington Group 2005-007 Guayama, P. R .
Novartis-Ex-Lax-Skanska USA 2007-2009 Humacao, P. R
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