Manager Project
Resume:
DAVID J. OZMINKOWSKI
Webster, New York 14580
585-***-**** / ******@*****.***
Summary Accomplished Information Technology professional with
substantial, successful experience in IT leadership and
individual contributor roles within a world-class organization.
Experienced in all phases of project management.
Experience with managing projects through all phases of
development life cycle.
Effective at identifying customer needs and managing the
development of solutions to meet those needs. Resourceful
problem-solver.
Excellent relationship-building and teamwork skills. Articulate
communicator.
Experienced in Six Sigma principles and practices.
Computer
Skills Word, Excel, PowerPoint, Project, Access, Visio, SQL, Java,
Visual Basic
Key Excellus BlueCross/BlueShield - Rochester, New York
2009 - Present
Experience Release Manager
Worked on multiple teams to identify IT deployment
and support requirements. Developed
And executed deployment plans. Participated in
developing support documentation.
Communicated release status to management.
Assured quality of the deployed solution.
Highlights
. Enabled successful deployment of many complex solutions.
XEROX CORPORATION - Rochester, New York 1998
- 2009
Program Manager - Xerox Global Services 2008 - 2009
Managed the process that gathered requirements for software
applications used by Xerox personnel to assess external customer
needs for Xerox printers and multifunction (copy, fax, scan,
print) devices in their business operations. Established release
dates, communicated project status, and participated in change
management decisions.
Highlights
( Co-developed, championed, and implemented a comprehensive
process that effectively gathered software requirements for
U.S., European, Japanese, and Canadian markets. Earned highly
positive feedback on process from Xerox management.
( Created a work environment that fostered excellent
collaboration between the software creator and the team
responsible for customizing the software for target markets.
Negotiated technical and turf issues, reaching agreements that
enabled the software customization process to move forward
efficiently. Achieved all project objectives.
Release Manager - Xerox Global Services 2008
Responsible for ensuring the timely worldwide release of
upgrades for software tools and related documentation used by
external customers to automate copy counts, remote diagnostics,
and product performance alerts for their Xerox equipment.
Highlights
( Developed release schedules for teams that created
upgrades for use by customers throughout the world. Upgrades
included software, product user manuals, language
translations, user help files, and the posting of these to
xerox.com.
( Served as the troubleshooter for resolving obstacles faced
by teams, enabling them to consistently achieve their project
release dates.
( Produced excellent external customer satisfaction by
tracking and quickly resolving issues regarding newly released
upgrades.
DAVID J. OZMINKOWSKI
Localization Project Manager - Xerox Office Group 2004 - 2008
Gathered language requirements from internal teams responsible
for developing printer driver software and related documentation
used by external customers to install the drivers. Managed
translation process.
Highlights
( Managed the translation of software and user guides into
18 languages for worldwide implementation. Achieved a high
success rate in bringing 40+ projects in on time and within
budget while also managing several projects simultaneously.
( Quickly resolved any translation issues raised by
customers using the releases.
( Identified and implemented a tool that significantly cut
the costs and time required for translating software and
related documentation.
Requirements Analyst - Xerox Office Group 2003 - 2004
Gathered new feature requirements from product designers and
created the requirement specifications for individuals
responsible for programming the new features.
Highlights: Produced superior quality specifications and
completed all specification documents on time for all three
projects assigned.
Interface - Printer Driver Software Development Teams 2002
- 2003
Chosen to improve communication between software development
teams in Rochester and Wilsonville, Oregon, who were responsible
for developing printer drivers for new printer products.
Communication issues were negatively affecting project deadline
performance.
Highlights
( Built strong relationships with members of both teams,
identified communication problems, and used this information
to significantly improve communication between the teams. As a
result, teams completely turned around their project deadline
performance issue.
( Earned management commendation for success in this
assignment.
SPAR Manager - Xerox Office Group 1998 - 2002
Prioritized and communicated printer and multifunction product
software problem action requests (SPARs) from external customers
to engineering groups responsible for resolving these issues.
Released software fixes to customers.
Highlights: Received Xerox Customer First Hero Award for
performance in this assignment.
Education Master of Science in Information Technology
Concentrations in Project Management and Application Development
Rochester Institute of Technology - Rochester, New York
GPA 3.4. To date, completed all degree requirements except
thesis. Completed RIT studies while working full time at Xerox.
Bachelor of Science in Technical Marketing and Distribution, GPA 3.2
1997
Rochester Institute of Technology - Rochester, New York
Associate in Applied Science in Computer Technology 1994
Monroe Community College - Rochester, New York
Training Six Sigma Yellow Belt - Xerox Corporation.
Other Prior to joining Xerox, was an IT help desk specialist at
Tenneco Corporation. Also served in
Experience the U.S. Navy for four years as an aviation electronics
technician. Honorable Discharge.
Other
Background Volunteer treasurer, Webster Nursery School, Webster, New
York.
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