Project Manager Sales

MARC QUINN

**** ******* **** *******, ** ***** 214-***-****

*******@*******.***

PROFILE

Strategic thinking professional with enterprise experience known for

solutions to systems problems, challenges, upgrades, and migrations.

Experience includes desktop support, software/application/systems support,

operating systems support, LAN support, project management, and personnel

management. Dedicated employee with desire to fulfill corporate and

personal goals.

PROFESSIONAL EXPERIENCE

Paranet Solutions Dallas, TX 2009-Present

Systems Administrator

Project to remedy security violations with user profiles for Fortune 500

organization. Query, analyze, report, and remediate security compliance

violations with user profiles across twelve iSeries LPARs. Design

workflows, and improve processes to streamline and/or automate workflows.

Investigate, implement efficiency. Implement security design based upon

simple remediate-delete-justify (RDJ) model, modify processes to develop

efficient flow. Work with Compliance Department to leverage authority of

owners of user profiles. Track, report, and publish changes to Director of

Compliance and iSeries Manager. Work with affected users to insure

continued functionality and privileges, resolve fears, and work to resolve

differences of opinion in political environment. Isolate violation

failures based upon criteria set forth by Compliance Department.

Minyard Food Stores Coppell, TX 1998 - 2009

Systems Administrator

Analyzed, modified, and supported multi-million dollar food company's

iSeries server running mission-critical applications, Applications included

supply chain management, accounting, and check authorization. Accomplished

high availability of systems. Configured, installed, and removed hardware.

Performed installation, maintenance, and upgrades to operating systems

using PTFs and other programs. Worked with developers to implement system

changes to existing programs and processes through Aldon application

lifecycle manager. Developed system programs to modernize and optimize

business processes. Performed systems security procedures affecting users,

groups, and applications. Developed, configured, and maintained separate

and secure user operating environments in test, quality, and production

environments. Developed and configured system monitor processes.

Maintained regulatory PCI compliance through system security auditing.

Developed and maintained system and business process documentation.

Performed system operator functions as required. Mentored and trained six

operators.

. Developed and/or implemented IT downsizing projects to either modernize,

optimize, or increase the competitiveness of the organization

. Coordinated, managed and/or developed IBM i-Series-AS/400 system hardware

and OS upgrades for three generations of technology, including CISC to

RISC.

. Responsible for data security analyst functions, providing support for

PCI compliance and reducing the risk of audit failure

Marc Quinn Page Two

CGI, formerly Artesia Data Systems Dallas, TX 1991 -

1998

Information Systems Manager 1994 - 1998

Responsible for systems availability, management, and maintenance in a

global, million-dollar software development company. Supported sales

department in pre-sales technical presentations. Planned and managed

technical support during annual user group meetings. Installed, upgraded,

and maintained all IBM and Microsoft server operating systems. Acted as

field technical agent and project manager to customers. Managed and

trained three technical employees. Coordinated and managed all special IT

projects, and supported the required specialized IT needs. Managed

development and design of data centers.

EDUCATION

Bachelors Degree - Journalism/Advertising - University of North Texas -

Denton, TX

AFFILIATIONS

Metro Midrange Systems Association

Toastmasters International, president, #7533

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