Project Manager Quality Assurance
Resume:
KRISHNA V. DAMARAJU
Buford, GA 30518
*******@*******.***
Business Analyst, Information systems Professional with over Five years of
experience in Gathering, Analyzing, Documenting & Managing Requirements,
Business Reengineering, Business and Functional Analysis, Systems Analysis
and Design, Quality Assurance, Gap analysis, Use case analysis and design,
user support, problem solving, and documentation.
. Good experience in Understanding User requirement specifications and
converting them into system requirements, preparing Requirement Analysis,
Functional Specifications, design document and program specifications.
. Experience as JAD (Joint Application Development) Facilitator and
Meetings Coordinator.
. Experience in using methodologies such as UML (Unified Modeling
Language), OOAD (Object Oriented Analysis and Design), and RAD (Rapid
Application Development).
. Experience in Rational Unified Process (RUP), Rational RequisitePro,
Rational ClearQuest, and Microsoft Project.
. Thorough experience using Rational Rose, and MS Visio for business
process modeling and designing data flow diagrams (DFD).
. Experience in working with Internet, Intranet, Application based and
Stand-alone systems both from a functional and design aspect.
. Excellent in Business Process Identification and Re-engineering business
processes.
. Knowledge in Translation of Release Scope into more specific systems
documentation including High Level System Design, System Mapping, Gap
Analysis, Detailed Functional Design(DFD) and Detailed Technical
Design(DTD)
. Experienced as QA analyst performing Manual and Automated Testing.
. Involved in Integration testing, Unit testing, GUI testing, Volume
testing, Stress testing, functional testing, system testing, Regression
and UAT Testing.
. Highly motivated, organized and results oriented with excellent
interpersonal, communication and presentation skills with capability of
adapting to new and fast changing technologies.
TECHNICAL SKILLS
Operating Systems Windows 9x, 2000, NT, XP, UNIX, DOS
Front Ends Visual Basic, Java, Developer 2000 (Forms 4.5/6i,
Reports 2.5/6i)
Internet/Intranet MS-Front Page, Flash, DreamWeaver, Sharepoint
Tools
Documentation Tools MS-Word, MS-Excel, MS-Power Point
Packages Adobe Photoshop, MS Project, MS Visio, MS Office
Databases MS SQL Server, MySQL, SQL, MS Access
Methodologies Rational Unified Process (RUP), Rapid Application
Development (RAD), Joint Application Development
(JAD), SDLC
EXPERIENCE
Independent Contractor September 2009 - May
2010
Business Analyst Atlanta, GA
. Created surveys and documented responses (in Sharepoint) to elicit
business requirements and other business related information.
. Worked with both Management and non-Management sources to understand the
current business processes (and problems) and the future vision.
. Documented current business processes through process flows with focus to
determine related improvements.
. Presented business findings to Management and helped them prioritize in
implementing related features.
. Authored functional specifications for existing applications identified
for technology migrations.
Razorfish LLC (A subsidiary of Microsoft Corporation) August
2007 - June 2009
Business Analyst Atlanta, GA
. Conducted meetings to elicit requirements and conveyed those requirements
to the project team.
. Performed competitive analysis to recommend possible features for
implementation.
. Developed features/functions matrix and worked assisted with their
prioritization.
. Authored detailed functional specifications based on wireframes and other
creative design documents.
. Authored the testing strategy document that includes various types of
testing, timelines, processes and other testing related details.
. Authored the test plan and the associated test scripts for verifying
proposed functionality.
. Reviewed functional specifications, wireframes, design documents to come
up with various testing related documents.
. Worked with both Business and IT departments in understanding the current
and future states.
. Gathered requirements for product launches, micro sites, product
information and other marketing related activities.
Esystems Inc Mar 2006 - August
2007
Curam Business Analyst Vancouver, Canada
. Gathered Business Requirements, analyzed data/workflows, and documented
the scope.
. Developed prototype of new information processing application. Met with
client groups to determine User Requirements and Goals, thus converting
User Requirements into Business Requirements and User and Functional
Requirement Specification.
. Documented all operational and technical flows using MS Visio and created
the Business Architecture document to provide an overview of different
aspects of the application.
. Documented how business goals were reflected in the requirements.
. Facilitated collection of Functional Requirements from system users, and
prepared Business Requirement documents using Rational RequisitePro.
. Involved in development and documentation of Business and Technical
Requirements in preparation of Design and Functional Specifications for
Business Needs and Processes.
. Documented and implemented a structured approach to organize requirements
into logical groupings of essential business processes, business rules,
and information needs, and ensured that critical requirements are not
missed.
. Followed the UML based methods using Rational Rose/MS Visio to create Use
Case Diagrams, Activity Diagrams, State Chart Diagrams, Sequence
Diagrams, and Collaboration Diagrams
. Prepared Business Process Models that includes modeling of all the
activities of business from conceptual to procedural level.
. Coordinated work plan between project manager and client with MS Project.
EarthLink, Inc Atlanta, GA
Systems Analyst Jan 2004 - Mar
2006
. Coordinated and controlled the distribution and implementation of code
changes across various environments.
. Liaison between the users and the different teams involved in the
application development for the better understanding of the business and
IT processes.
. Reviewed change requests for completeness and absence of error prior to
submittal for change.
. Developed scorecards and various reports to measure failure rates, types
of releases and other release related information.
. Assisted in training of new software release management staff and
software developers on use of tools, systems, processes and procedures.
. Documented & Implemented procedures to conform code releases to SOX
(Sarbanes Oxley) requirements.
Universit de Nantes Nantes,
France
Student Tutor Sep 2003-Dec
2003
. Tutored 135 students during the semester in MS Office and other related
technologies.
. Helped student understand the material and aided them in writing the
final report.
. Graded students work and responded to students questions.
Total Benefit Communications (TBC)
Atlanta, Georgia
Business Analyst Intern Jan 2002 -
Apr 2002
. Conducted research and pricing analysis on company and competitor
products/promotions.
. Served as a liaison between software vendor and Senior Management as part
of the project development team.
. Prepared strategic business plan in relation to future expansion plans
for the CEO.
. Design and manage procedures to cross reference solution elements to the
requirements
. Utilized business and technical tools to develop business, financial, and
system requirements analyses with supporting variance reports, current
and target business process flows, traceability matrices, and front-end
prototypes.
Georgia-Pacific Corporation Atlanta,
Georgia
Technical Analyst Intern Feb 2001- Aug
2001
. Responsible for upgrades, software and hardware roll outs as per the
client requirement.
. Provided desk side support for over 200 clients in the HR department that
involved the use of Customer Relationship Management software.
. Assisted with testing new software upgrades before rolling out to
employees.
. Responsible for documenting, answering and providing first level support
services
. Documented workflow according to RUP specifications and adhering to UML
standards.
NCR Inc. Duluth, Georgia
Quality Assurance Intern Feb 2000 -
Aug 2000
. Improvised various testing methods on a Point Of Sale (POS) Application
that required periodic testing after each build
. Prepare test plans for Point Of Sale (POS) Applications
. Review and evaluate project deliverables to ensure they conform to
quality standards
. Tracked errors and bugs to maximize code performance using computer based
tracking system resulting in 25% code efficiency.
. Conduct product releases according to Standard Operating Procedures and
client work instructions.
EDUCATION
GEORGIA STATE UNIVERSITY, Atlanta, GA
MS in Computer Information Systems, 2003
BBA in Management, 2002
BBA in Computer Information Systems, 2002
OTHER TRAINING
ITIL (Information Technology Infrastructure Library)
CAPM (Certified Associated in Project Management)
Volunteer and Member of IIBA (International Institute of Business Analysis)
and PMI (Project Management Institute)
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