Technician Computer

Location:

Posted:

June 15, 2010

Napoleon L. Wilkes

Targeting Entry-Level Computer Support Positions

Upcoming DEVRY University graduate offering a strong academic background in IT

combined with excellent internship experience as a systems technician.

Consistently recognized for technical troubleshooting skills used to rapidly and cost-

effectively resolve challenging technical issues.

Quickly learn and master new technology; equally successful in both team and self-directed

settings; and proficient in a range of computer systems and networking.

Education

DEVRY UNIVERSITY – Decatur, GA

A.S. in Network Systems Administration program – Degree expected 12/ 11

B.S. in Network and Communications Management program – Degree expected 12/12

SILICON VALLEY COMPUTER LEARNING CENTER – Norcross, GA

Obtained certifications in CompTIA, Microsoft and Cisco

Technology Summary

Certifications: CompTIA A+/ Net+, Microsoft – MCSA, Cisco – CCNA(2002)

Systems: Windows 98/2000/XP/Red Hat Linux

Software: MS Office, McAfee, Norton

IT Experience

Logical Choice Technologies – Duluth, GA

Field Technician, (2003 to 2004) Installed and configured computers for the Atlanta Public

School System. Setup user accounts and joined the client computers to the school domain.

Silicon Valley Computer Learning Center(Now Iverson Business School) – Norcross, GA

Student Systems Technician, (2001 to 2002) Provide networking/desktop support and

perform server and account maintenance tasks. Earned commendations for teamwork, flexibility and

work excellence in providing IT support to students and faculty.

Managed internship program providing students with hands on experience.

Exceeded project deadlines and achieved exemplary faculty and student scores.

Handled and maintained 200 computers at two different locations.

Ethernet cabling