Customer Service Human Resource

Tiffani M. Walker

**** *. ***** ******, *** Fl., Chicago, IL 60624

908-***-****, ***************@*****.***

OBJECTIVE: To seek an entry-level position where I can utilize the many

experiences and skills I have obtained through my education and work

experiences.

SUMMARY OF QUALIFICATIONS:

Attended numerous personal growth sessions to enhance knowledge of

successful techniques

Excellent communication and customer service skills

Experienced in Microsoft Word, Windows XP, PowerPoint, and Excel

Ability to establish effective rapport with clients

EDUCATION:

Columbia College Chicago, Chicago, IL

August 27-2008

EXPERIENCE:

Allison United Foundation Chicago, IL

Tutor

January 2010-June 2010

Assisted in teaching and prepping students for their G.E.D and the

advancement towards their future. Conducted classes and assessments for

students

Marillac House Social Center Chicago, IL

Receptionist

November 2008-December 2009

Held a position where I assisted the department in handling

inbound calls, processed data, conducted lunch schedules.

Also responsible for faxing, filing, and copying documents.

Overbrook School

Receptionist

Pittsburgh, PA

August 2006-August 2007

Worked in a secretarial capacity where I relayed pertinent information to

senior staff. Assisted human resource department in filing, copying, and

handled inbound calls. Also responsible for scheduling, faxing, and

collecting documents for principals.

Healthy Start Inc.

Program Assistant Data Abstractor Pittsburgh, PA

January 2007-August 2007 Held a data abstractor position where I

assisted the outreach department in scheduling appointments, processed

data, and handled inbound calls. Also assisted in weekly meetings.

References Available Upon Request

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