Customer Service Administrative Assistant

Seeking career in a fast paced environment, with the opportunity for

growth. I'm an honest, detailed oriented, hard worker that enjoys

interacting with people and enjoys problem solving.

Experience

Mesa Public Schools- Para Professional January 2009 to

May 2010

Provide support in all areas of the classroom and maintain a clean and safe

environment by managing, organizing and being oriented to detail.

Aide in preparing teaching materials, recording grades, supervising

students and reinforcing rules during lunch and recess.

USA Plumbing- Accounts Receivable December 2005 to May 2006

Verified and maintained contract and progress billing for residential

subcontractor.

Processed purchase orders for customers, warranties and construction

services.

Completed standard office tasks including; reception, filing and

maintenance of office supplies.

Tucker Plumbing- Administrative Assistant/ Customer Service January 2000

to July 2005

Performed secretarial duties for president of company by fielding telephone

calls, receiving and directing visitors, word processing, filing, fax and

strong communication skills.

Computed bid proposals and completed data entry for new homes in process of

being built.

Scheduled contracts and assisted customers in construction and warranty

services.

Administered quality customer service by addressing concerns and moderating

conflict resolutions.

Volunteer Activities & Awards

100 plus hours of volunteer work in Mesa Public Schools.

15 plus volunteer hours at Boys & Girls Club of the East Valley.

Skills

Operation of major office equipment such as scanner, printer, copier,

fax machine and phone systems.

Proficient in JD Edwards, Word, Excel, Microsoft Office & Word Perfect.

Education

Central Arizona College

Expected Graduation Date: December 2011 Associates of Arts

in General Studies GPA 3.7/ 4.0

References available upon request

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