Data Manager

Ralitza Vozdolska

***** ******** ** ***** ( San Diego ( CA 92128 ( 858-***-**** (

*******.*********@*****.***

Summary: Analyst with 5 years experience in statistical analysis and large

relational databases. Conduct experimental studies and develop predictive

models. Identify trends and attributes through segmentation and cohort

analyses. Develop accurate, easy to read data analyses and reports.

Areas of Expertise:

Statistical Analysis: Linear, non-linear and logistic regression, ANOVA,

mixed effects models, hypothesis testing with non-normal distributions,

survival models, segmentation, campaign and experimental design.

Data Handling Skills: Large time series and cross-sectional databases:

customer data, clinical trials, behavioral data. Excellent understanding of

relational databases.

Computer and software skills: Advanced knowledge of SAS, SAS MACRO, R

(Splus) and SQL.

Strengths: Strong organizational, analytical and problem solving skills,

demonstrated ability to meet deadlines and objectives.

Relevant Professional Experience

Great Call Inc (2008-current) Install Base Manager:

. Develop predictive models with clear outcomes: better understanding

of consumer/customer behavior and new business opportunities.

. Design and conduct complex customer research projects with existing

and potential customers: project plans, data collection, statistical

analysis, summary of findings and presentation of results.

. Identify customer retention opportunities through segmentation and

cohort analyses.

. Explain statistical techniques, interpret results and provide

recommendations to senior management to guide new product development

and customer retention.

. Build sophisticated statistical models and forecasting tools.

. Develop accurate, easy to read reports with useful information that

satisfies the requirements.

University of California, San Diego (2006-2008) Post Doctoral Researcher:

. Analyze clinical trial data (linear and logistic regression, mixed-

effects models, survival analysis).

. Data quality support: monitor data for missing and/or unacceptable

values.

. Code and perform statistical simulations to evaluate sample size and

study design.

. Perform database management by designing, implementing and maintaining

the statistical data.

. Translate findings into quantitative reports, write manuscripts and

present research and results at meetings.

University of Massachusetts, Amherst (2001-2005) Research Assistant

. Lead research project team day-to-day, monitor progress and

communicate project process and/or problems to principal investigator

on a timely basis.

. Establish predictors of team performance via longitudinal statistical

models.

. Analyze team performance data with regression, logistic analysis and

MANOVA.

. Design data collection: surveys, experiments and quasi experiments and

establish database structure.

. Document analysis stages and present progress reports.

. Deliver meaningful insights from the statistical analysis.

. Write manuscripts and present research and results at meetings.

Education and Qualifications:

Technical University Sofia Bulgaria, MS Computer Science, June 1995

University of Massachusetts, Amherst, Isenberg School of Management, Ph.D.

in Management Science with minor in Statistics, September 2005.

Contact this candidate