Sales Customer Service

Lucas P Sheehan

*** ***** **.

Belmont Ma. *****

603-***-**** ( *******@***.***

OBJECTIVE

Seeking position requiring excellent time management skills. Position

should require a variety of skills from technical to hands-on manual

dexterity. Position should also require high degree of problem

solving and customer service skills.

EXPERIENCE

Department Manager - Lowe's Companies, Inc. March 2007- current

Oversee and ensure the smooth operation of the store from inventory

and cash management to coaching and managing retail sales

associates.oversee and ensure the smooth operation of their stores

from inventory and cash management to coaching and managing Retail

Sales Associatesoversee and ensure the smooth operation of their

stores from inventory and cash management to coaching and managing

Retail Sales Associatesoversee and ensure the smooth operation of

their stores from inventory and cash management to coaching and

managing Retail Sales Associates

Help to motivate my team, attend to visual merchandising, and handle

a whole range of customers with grace.oversee and ensure the smooth

operation of their stores from inventory and cash management to

coaching and managing Retail Sales Associates

Oversee day-to-day functions of multiple departments and use various

inter-company reports to optimize product merchandising.

Member of Lowe's Voice Team which meets monthly to discuss and

implement plans of action to help train, motivate and to gather input

from fellow associates and managers.

Assembler/Merchandiser- Impact Resource

2005- 2007

Assemble equipment, furniture and sporting goods to manufacturer's

and customers specifications.

Receive and report daily duties via automated telephone system.

Order parts and repair products as required.

Self-motivate to accomplish demanding assembly needs.

Travel throughout New England to job sites and stay over night as

required.

Self-employed Independent Contractor

2003-2005

Work on all phases of home construction.

Provide own tools and insurances.

Provide own transportation.

Learn new trades as needed to complete projects efficiently and

properly.

Balance customers' needs while lowering costs through detailed job

planning.

Shop around for materials to win bids and satisfy customers.

Forman- Interval Utility co. 1999-2002

Placement of Fiber optic communications cable throughout New England.

Use latest equipment to place, maintain, and test fiber optic network

for major communications company.

Use of aerial equipment and confined workspace training to place

cable in buildings, below ground, and from pole to pole as required.

Assist with fiber optic splicing as needed.

Meet with telecom. Engineers to plan cable placement around live

networks and in busy urban settings.

Work in restricted and very sensitive areas of private companies and

major communications companies as well.

Department Manager- Temple Mt. Ski Corp 1998-2001

Responsible for the day to day management of the business

Decide what purchases to make, control spending, set the budget,

Responsibility to check that the cashier does the end-of-the-day

counts and that the income and expenditure is balanced correctly

Scheduling of many part time and full time employees

EDUCATION

The Community College Of Nashua - As.

Computer Networking

The Community College Of Nashua - As. Small

Business Management

Technical Skills and Interests

I am familiar and proficient in my use of Microsoft Office, and

multiple windows versions.

Computer programming i.e.; visual basic, simple web page development,

UNIX.

Familiar with Microsoft sever 2003

Completed Cisco CCNA 1-3

Familiar with OTDR and Fiber optic splicing.

Hands-on and very mechanically inclined.

Able to install and troubleshoot computer software and hardware.

Enjoy sharing knowledge and encouraging the development of others to

help achieve team goals.

Enjoy working on classic cars, fly fishing, cooking and travel.

REFERENCES

References available upon request.

Contact this candidate