Sandra M. Hakans
***** ***** ***** ***** . *** Vegas, NV 89134 . 702-***-**** .
*********@*****.***
SUMMARY:
Talented and accomplished management professional, with 25 years
experience in Accounting, Financial and IT Management level roles.
Extensive background in Strategic Planning, and Organizational
Development, and Alignment of Mission, Vision and Goals. Project
Management, Functional and Technical expertise specializing in
PeopleSoft financials. Proven ability to direct technical and
business teams, coordinate consultants, and manage programs.
Experienced in leading development and implementation of technology
systems. Adept at directing business development efforts, application
design, and business integration. Expertise in complete project
management, from conceptualization and requirements determination to
final testing and implementation. Able to administer budgets, provide
support for sales groups, and develop outside partnerships.
Outstanding presentation, leadership, and communication skills.
EDUCATION:
MBA in Corporate Finance, Fairleigh Dickinson University, Teaneck, NJ
(1991)
BS in Accounting, Rutgers University, Newark, NJ (1982)
Clark County Leadership Forum (2007)
KCA Strategic Planning and Organizational Development Leadership Program
(2007)
County wide Tabletop and Emergency Preparedness drills and exercises (2006-
2008)
NIMS Training (2007)
H&R Block Tax Preparation Course and part-time public tax preparation
(2008)
ITIL Foundation (2008)
PeopleSoft Technical and Functional Boot Camp (1995)
PROFESSIONAL EXPERIENCE:
University Medical Center, Las Vegas, NV April 2008 - November 2009
Assistant Director, IS Operations
. Member of Strategic Planning Committee.
. Prepare bi-weekly IS Scorecard/Performance Metrics.
. Develop departmental Zero-Based Budget
. Develop departmental Goals.
. Review and approve Contracts and Purchases.
. Manage multiple projects.
. Exercise direct supervision over the technical and service and support
staffs which provide customer service to 4000 internal users and
thousands of external partners and users.
. Develop departmental policies and procedures including adherence to
County SEIU agreement and HIPAA compliance.
Clark County Courts, Las Vegas, NV July 2007 - April 2008
Court Technology Officer
. Participate in organizational and departmental strategic planning.
. Responsible for the implementation of technology required to support the
Court's mission, vision and goals, including management and containment
of costs.
. Develop and present strategic plans including proposals for building
departmental expertise and turning around inefficient processes and
ineffective use of technology.
. Exercise direct supervision for the technical, systems and business
systems analysts staff supporting 800 internal users and thousands of
external court partners and users.
. Manage multiple projects and coordinate project resources. Plan,
schedule, supervise and review the work of consultants, analysts,
programmers and computer support staff.
. Provide management and technical expertise for system analysis and
complex custom applications programming, networks, hardware and purchased
software; set priorities and timelines to ensure that systems meet
business requirements.
Southern Nevada Health District, Las Vegas, NV May 2006 - July 2007
Information Technology Manager
. Participate on Senior Management Team driving strategic planning and
organizational development.
. Develop departmental mission, vision and goals.
. Align departmental goals and objectives with organizational goals.
. Exercise direct supervision for the technical, systems and business
systems analysts staff supporting 500 users.
. Provide management and technical expertise for multiple projects
involving system analysis and complex custom applications programming,
networks, hardware and purchased software; set priorities and timelines
to ensure that systems met business requirements.
. Spearhead project to build data warehouse, data marts, incorporate PHIN
and HIPAA compliance and develop interoperability among the various
divisions and departments.
. Reduce reliance on vendors and consultants, and created a cost savings
for annual software implementation and maintenance of $1.5M.
. Create general procedures, guidelines and protocols for the
development of efficient solutions.
. Prepare the annual budget of $3.5M county funding and $4.5M grant funding
for a total of $8M for all Information Technology purchases.
. Coordinate POD drill exercise held in Primm, Nevada Aug 2007.
. Responsible for all aspects of opening new locations and moving and
reorganizing of office technology.
Pro Caps Laboratories, Henderson, NV March 2003 - May 2006
Business Applications Manager promoted to IT Director
. Develop 5 year technology business plan and strategy for the company
infrastructure and business applications; including purchase,
installation, and configuration of 2 SQL clustered SAN environments and
creation of a data warehouse for data collection and management
reporting.
. Participate on senior management strategic planning team.
. Exercise direct supervision for the technical, systems and business
systems analysts staff supporting 250 internal users and over 35,000
external users.
. Provide project management and technical expertise for the ERP, CRM,
Maximo and HR/Payroll customization and applications implementations.
. Manage software and systems projects, network, and infrastructure,
which supported 200 users.
. Recruit and retained a staff of 8 and 3 teams of consultants.
. Prepared the annual Information Technology budget totaling $2M.
SLK Consulting Services, Las Vegas, NV August 1997 - March 2003
Independent PeopleSoft Contractor / Project Manager
Client Experience:
Thrivent Financial, Appleton, WI
. Provided project management and functional and technical expertise in a
lead role for the PeopleSoft GL conversion project
. Lead expert for the testing and training functions
. Managed the team of 25 Deloitte consultants, 10 independent
consultants and internal project team
Arvato, Burbank, CA
. Project Lead and expertise for PeopleSoft GL 8.4 application design
and implementation
. Managed the team of 5 Corio consultants and 10 internal users
ICMG (The Hartford), Hanover, NJ
. Prepared business requirements and assessment documentation for
conversion to PeopleSoft GL
. Analyzed, developed, and presented strategic plan, estimated cost, and
project plan with timeline for conversion
TD Waterhouse, New York, NY
. Provided project management and expertise for the conversion of Clarus to
PeopleSoft GL, and the implementation of PeopleSoft AM and AP Release 8
using DB2 on Windows NT
. Project completed under budget and ahead of schedule
. Managed the 5 Xansa consultants and internal project team
Thomson Financial, Boston, MA
. Participated in strategic planning and development of implementation
plans for all PeopleSoft projects.
. London Consolidation Project - Functional AP Expert and Lead for the
consolidation of the London production database into the Boston
production database.
. Managed the team of 5 PeopleSoft consultants and a project team of 50.
. TFRS project - Project Lead for GL and AP conversion and modification to
standardize chartfields (separate Chart of Accounts) for the consolidated
Thomson Financial organization.
. Primark Integration Project - Project Lead for the AP conversion from SAP
to PeopleSoft for a subsidiary bank of Thompson Financial.
Intergraph, Huntsville, AL
. Project Leader for the implementation of Quantum Vertex third party tax
software with PeopleSoft 7.5.
. Provided strategic planning and project management and expertise for the
AR implementation team of 15
Osmose, Inc., Buffalo, NY
. Managed day-to-day project activities and provided functional and
technical expertise for PeopleSoft GL, AP, AR, INV and OM
. Reversed failed project and brought to successful completion within
budget and timeline
. Upgraded to Release 7.0 and then Release 7.5 during project.
. Provided FIT/GAP, designed, developed, modified, conducted all testing
and training
. Provided troubleshooting expertise using SQL to trace complicated
programs in order to identify and resolve system bugs and corrupted data
. Managed the 3 Think Systems consultants and internal project team of 20
M&M Mars, Inc., Hackettstown, NJ
. Provided strategic and project planning
. Managed day-to-day PeopleSoft project activities and provided functional
and technical expertise to the 150 Andersen consultants
. Managed the A/R reporting team, interface, conversion,
customization, and system testing team of 45
. Reversed failed project and brought to successful completion ahead
of timeline
TECHNICAL SKILLS:
SQLServer, Oracle, DB2, Sybase, Informix, Ingres, custom SQL with .Net
front-ends, PeopleSoft ERP, USL Financials, ABRA HR and Payroll, MS Excel,
Word, PowerPoint, Outlook, MS Project, Access, Lotus Notes, Computron
Financials, M&D, Ross Systems, Maximo, Eclipsys, Cerner,Clarify CRM,
HREntre, Crystal Reports, Windows 2000, 2003, XP, SAP, CA