Manager Maintenance

Kaliph Faust

Mobile Phone: 404-***-****

Secondary Phone: 678-***-****

E-mail: ********@*****.***

Kaliph Faust

**** * *********** ? Atlanta, Ga. ? 404-***-**** ? ********@*****.***

Entry-Level IT Positions

Interactive College of Technology graduate offering a strong academic

background in IT combined with excellent externship experience as a

computer repair technician/helpdesk analyst.

Consistently recognized for technical troubleshooting skills used to

rapidly and cost-effectively resolve challenging technical issues.

Quickly learn and master new technology; equally successful in both team

and self-directed settings; and proficient in a range of computer

systems, languages, tools and testing methodologies.

Professional Experience

Nordson Corporation - Norcross, GA

Distribution Clerk, (2007 to Present) Handled mainframes, peripheral

equipment as well as word processing systems, also incorporating

preventative maintenance checks to prevent emergency breakdowns of

equipment.

Selected Contributions:

Analyze and resolve complex technical/mission-critical calls daily and

consistently met high service standards.

Performed market research surveys on customer needs and requirements.

Developed and implemented comprehensive shipping program decreasing

overall cost of outgoing merchandise shipments.

Responsible for insuring customer delivery of all shipped merchandise as

well as supplying clients with necessary tracking & order information for

satisfactory results.

Ensure all clients are completely knowledgeable of account standings.

Appointed proper storage settings for all material within vicinity.

Offered various planning, arrangement and supervision for assisting the

staff in regards to performing various task as well as other

troubleshooting activities.

Organized warehouse administration, inventory control and order handing

out procedures with the use of computer applications for maintaining

better quality.

Assisted with charting as well as filing of any & all employee production

responsibilities.

Utilized computerized coordination for inputting data with the proper

monitoring of inventory systems.

Utilized computerized coordination for inputting data with the proper

monitoring of inventory systems.

Ensured proper storage of all incoming & outgoing merchandise

Assisted with charting as well as filing of any & all employee production

responsibilities

Offered various planning, arrangement and supervision for assisting the

staff in regards to performing various task as well as other

troubleshooting activities.

Bridges Janitorial - Atlanta, GA

Manager,(2005 to 2007) Responsible for the recruitment and training of

shipping division personnel along with essential training periods for

the newly joined staff members to capacitate them to reach the

production objective.

Selected Contributions:

Operated company vehicle as needed to all designated locations.

Manage all aspects of day-to-day operations.

Appointed proper storage settings for all material within vicinity.

Worked with new customers in the development of new accounts and the

implementation of new systems.

Supervised daily activities as well as operational task appointed to

personnel.

Prepared nessecery spreadsheets for accountability of incoming &

outgoing merchandise.

Supplied essential inventory, accounting, purchasing rules and

regulations as well as the monthly analytical reports.

Interactive College of Technology - Chamblee, GA

Computer Repair Technician/ Extern, (2003 to 2005) Handled technical

troubleshooting within an enterprise environment, including system

crashes, slow-downs and data recoveries. Engaged and tracked Priority 1

issues, with responsibility for the timely documentation, escalation (if

appropriate), resolution and closure of trouble tickets.

Selected Contributions:

Installed equipment, as well as preventative maintenance along with

problem correction.

Superior time management skills.

Handled mainframes, peripheral equipment as well as word processing

systems, also incorporating preventative maintenance checks to prevent

emergency breakdowns of equipment.

Analyze and resolve complex technical/mission-critical calls daily and

consistently met high service standards.

Handled cable and wiring connections in many instances when installing

equipment.

Maintenance checks to prevent emergency breakdowns of equipment.

Technology Summary

Certifications: Presently acquiring CompTIA A+ certification

Systems: Windows 9X/NT/2000/XP/MS Office 2000/XP (Word,

Excel, Power Point, Access), MAC OS, Norton

Utilities, Adobe Photoshop

Languages: HTML, Java

Software: MS Office, MS Excel

Networking: LAN/WAN, TCP/IP

Education

Interactive College of Technology - Chamblee, GA

A+ Net+ Diploma

University of Phoenix- Atlanta, GA

Business Communication

Available for Relocation & Travel

Contact this candidate