Customer Service Sales

Amy Hallstrom

**** ****** **** ********* ******** 60015 Phone: 224-***-****

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EDUCATION

Northwestern University

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Master of Science in Integrated Marketing Communication s

Concentration in Quantitative Analysis

University of North Dakota

2005-2007 Grand Forks, ND

Bachelor of Business Administration, Cum Laude

Marketing and Business Economics

London School of Economics

2006 London, UK

Study Abroad: Intermediate Microeconomics

EXPERIENCE

Medline Industries

03/2008-Present Mundelein, IL

Sales Analyst

• Managed four effective sales promotions

• Manage datasets to ensure cost savings – saved over $100,000 in a single example

• Implemented a cost saving system estimated to save $200,000 in the year 2010

Wilmette Chamber of Commerce

08/2008-12/2008 Wilmette, IL

Project Management Intern

• Coordinated major events on the North Shore of Chicago with over 1,000 attendees

• Refurbished all advertisements and implemented new website

Walgreens Corporation

06/2008-09/2008 Deerfield, IL

Marketing Database Analyst

• Examined two nationwide surveys to find consumers’ shopping motivations

and levels of satisfaction to within customer segments

• Made suggestions to improve survey implementation, customer service and product

assortment based on analysis results

Anchor Marketing

08/2006-05/2007 Grand Forks, ND

Brand Management Internship

• Implemented a children’s club based on consumer research for a retail client

• Conducted customer and client satisfaction of results

ACTIVITIES

Toastmasters International

2007-2008

President

• Plan and lead meetings

University of North Dakota- Student Leaders International

2006-2007

Student Leader

• Developed, implemented and analyzed a beneficial project which increased the presence of the

International Centre at the university and within the community

SKILLS Languages: English, Spanish

IT: MS Office, Adobe Suite, SAP, CRM, SQL, FoxPro, SPSS, SAS

INTERESTS Equestrian, travel, music, dance, economics, skiing, public speaking, reading, fishin g

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