Manager Management

Bryan S. Minor Palo Alto, CA ***** 650-***-****

Senior Technical Writer

abmlxf@r.postjobfree.com

http://www.linkedin.com/pub/bryan-minor/0/961/454

SUMMARY:

Over 10 years experience in technical writing and management achieving

positive results in a fast-paced business environment. Skills include:

technical writing/editing, information development process/methodology,

problem-solving, usability testing, leadership, project management,

planning and organization, teamwork.

Tools: Frame Maker, Acrobat, and Illustrator, HTML, XML,

Microsoft Office: Word, Excel, Outlook,

PowerPoint, Project

Operating systems: Windows XP/Vista, IPSO, UNIX, MPE V, Guardian

Technologies and product Networking, data communications, security

knowledge: appliances, anti-virus, intrusion

detection/protection, InQuira knowledge

management software, accounting applications.

Programming languages: C, COBOL, BASIC

ACCOMPLISHMENTS:

. Managed, edited, and wrote numerous projects within Nokia Security

Appliance Business Unit. Examples include operating system online

reference, CLI, release notes, hardware installation guides, online

help, system administrator guides, SDK.

. Developed and maintained documentation for C programming language,

Business BASIC, COBOL, and RPG.

. Managed relationship with outsourcing company that provided C++

documentation deliverables.

. Wrote manuals for business applications users that became the

department model for all subsequent related documentation written by

my peers. Examples include accounts payable, accounts receivable,

inventory control, purchase ordering.

. Co-authored and tested a complex online help system for a Windows-

based event management system application. Presented the Director's

Team Award for this effort.

. Wrote and maintained a variety of user manuals for distributed systems

management applications: reference manuals, installation and

configuration guides, trouble-shooting guides, and error messages.

Bryan S. Minor

. Led a long-term working group of 10-12 peers to create, implement,

maintain, and improve standards for documenting 15+ data

communications subsystem interfaces.

. Worked as lead writer on multiple concurrent projects, consistently

completing projects on schedule, with high quality.

. Planned, organized, and conducted a highly successful cross-functional

team visit to a key customer.

WORK EXPERIENCE:

BSM Consulting, Palo Alto, CA

2010 - Present

Technical writing Editing Program management

Project management Usability testing Training

Senior Manager, Information Development, Nokia, Inc., Mountain View, CA

2000 - 2009

Compaq Computer Corporation, Cupertino, CA 1990 -

2000

Technical Publications Manager

Senior Technical Writer

Learning Products Developer, Hewlett-Packard Company, Cupertino, CA 1984 -

1990

EDUCATION:

Bachelor of Science, Abilene Christian University, Abilene, TX. Graduated

with honor.

ACADEMIC AWARDS AND ACHIEVEMENTS:

Alpha Chi National Honor Society (Abilene Christian University)

Montague Scholarship (Abilene Christian University)

Violin Performance Scholarship (Pepperdine University)

PROFESSIONAL ASSOCIATIONS:

Society for Technical Communication (2003 - present)

SD Forum (2008 - present)

Keywords: Frame Maker, Acrobat, Illustrator, HTML, XML, C, C++, UNIX,

Vista, Microsoft Office: Word, Excel, Outlook, PowerPoint, Project, COBOL,

BASIC, RPG, Networking, data communications, security appliances, anti-

virus, intrusion detection/protection, knowledge management, business

applications.

Contact this candidate