Customer Service Sales Representative
Resume:
Anthony Pacheco
** ****** ***, *******, ** *****
***************@*******.***
EMPLOYMENT:
Contech Research, N. Attleboro, MA 9/24/08-Present
Test Technician
Conducted testing on electronic connectors based on flow charts written up by engineering group. Testing included
but was not limited to Low Level current resistance, current resistance, DWV, Insulation resistance, Durability,
Temperature testing, Vibration, mechanical shock, salt spray, resistance to solder heat, mechanical functionality.
Mixed flowing gas technician.
The Countertop Store Inc., Providence, RI 2003-Present
Store Manager / Senior Sales Representative
Handled inside and outside sales with contractors and retail customers
Purchasing of all stock and special order materials
Supervised all jobs from time of sale to completion
Trained new employees on sales, and product knowledge
Involved in fabrication and installation
Emc Corporation, Franklin, MA 1999-2003
Systems Test Support Tech 2001-2003
Debug and repair of critical errors on test stage servers
Worked with senior engineering on developing, and implementing new debug techniques
Trained technicians on advanced debug procedures
Networking, drives, power supplies
Technician II 2000-2001
Advanced debug
Flagged Servers to STS lab for critical error debug
Training of new technicians in testing procedures on manufacturing floor
Ran audits at the end of tests stages. Reviewed log files created during tests, to assure proper testing, and debug
was completed successfully
Technician I 1999-2000
Ran tests per manufacturing test guides in specific environments.
Debug and repair of Standard Failures. (Drives, Networking, Director Boards)
MPS Automotive Electronics Warwick, RI 1997-1999
Electronics Installer
Installations, debug, and repair of all automotive electronic devices (alarms, stereos, remote car starters, etc).
MECP Certification (Mobile Electronics Certification Program)
QUALIFICATIONS:
Oscilloscope, digital multimeter, networking tools, etc
Excellent customer service and communication skills
Advanced Debug / Problem Solving Skills
MS Office
Power / Hand Tools
EDUCATION:
Associates Degree in Electronic Technology
New England Institute of Technology, Warwick, RI
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