Kristie R. Teffetteller
**** ******** **** . *********, ** 37921
865-***-**** . ************@*********.***
http://www.linkedin.com/in/kristieteffetteller
Objective: Sales Representative
Physician & Medical Staff Relationship Building . Physician & Medical
Staff In-Service Education . Sales & Marketing Experience
Motivated professional with an extensive healthcare background, a broad
based network of contacts throughout the medical community, and a sincere
interest in medicine that provides me with the skills and confidence to
make a successful career transition into medical sales. Offer in-depth
knowledge of medical terminology, managed care plans, and healthcare
guidelines. In addition, offer sales and marketing skills developed
through experience promoting and growing an advanced wound care clinic and
building referral networks with multi-specialty physicians that resulted in
generating $1M in annual revenues in three years.
Education
M.A. & B.S., Organizational Management, TUSCULUM COLLEGE, Knoxville,
TN
Worked full-time while pursuing master's degree.
Certification: Hyperbaric Technician (2006)
Professional Experience
DIVERSIFIED CLINICAL SERVICES, Knoxville & Jellico, TN, 2006 - 2010
Program Director. Recruited by the Area Vice President for this leading
wound care management company to start-up and manage all aspects of a new
clinic located in Jellico Community Hospital, including implementing
marketing strategies that generate referrals, expand the patient base, and
increase clinic name recognition. Relocated to the Knoxville-based wound
care clinic in 2008 and then returned to Jellico location in January 2009.
. Call on physicians from numerous specialties on a monthly basis,
including internal medicine, primary care, OB/GYN, general surgery, and
oncology within a 30-mile radius of the clinic to market wound care
services, hyperbaric program, and to build a continuous patient
referral base.
. Successfully secured patient referrals from 40 physicians in TN and
KY (out of 85 possible physicians) which generated monthly charges of
up to $80,000 per month.
. Generate additional patient referrals by building relationships
with hospital case managers and
other hospital staff as
well as nursing home employees to educate them on wound care
treatment options, hyperbaric
medicine, and other
advanced wound care therapies for a wide range of patients.
. Perform in-services for physicians/office staff on wound care
treatment advances and hyperbaric oxygen program.
. Contributed to area achieving 118% above budget for total patient
treatments and revenues.
. Attend heath fairs and other community events to build awareness of
the clinic, to educate the public on hyperbaric wound care treatment,
and to generate self-referring patients.
. Work closely with Marketing Director to develop marketing materials,
implement radio and newspaper
advertising,
and to evaluate community sponsorship opportunities.
SELECT SPECIALTY HOSPITAL, Knoxville, TN, 2003 - 2006
Human Resource Coordinator. Recruited by CEO of this long-term acute care
management company to manage all aspects of human resources for multi-
million dollars in contract business with three area hospitals (St. Mary's
Hospital, University of Tennessee and Fort Sanders).
. Hired as one of two Human Resource Coordinators and was assigned
responsibility for the St. Mary's and U.T. accounts, each with 33-bed
long-term acute care facilities; performed background checks on all new
patient care staff (nurses, case manager, administration coordinators,
respiratory therapists), conducted initial screening, coordinated
employee health screens and initial training, participated in employee
disciplinary actions.
. Served as a member of the leadership team for strategic
planning and Joint Commission preparation.
. Educated employees on benefits programs, including insurance and
pension plans, paid time off, bonus pay, and special employer sponsored
activities.
TEAM HEALTH, Knoxville, TN, 2000 - 2002
Executive Assistant / Assistant Manager / Special Projects
. Developed a proven record of promotions and achievements with this
emergency department physician management company, including maximizing
revenues/profits, and managing/troubleshooting service reimbursement
process.
. Traveled extensively throughout the Southeast region to manage
Site Coordinators at 45 hospital locations.
. Worked closely with facility medical directors, hospital
administrators, emergency department nurse managers to strengthen
relationships, monitor performance of site coordinators, and ensure
complete customer satisfaction.
. Analyzed patient charts to ensure proper coding to maximize profits;
interacted with physician on a daily basis to obtain missing
information for patient charts.
Additional Experience:
Administrative Assistant, FORT SANDERS REGIONAL MEDICAL CENTER,
Knoxville, TN, 1998 - 2000
Kristie R. Teffetteller
5100 Winfield Lane . Knoxville, TN 37921
865-***-**** . ************@*********.***
Dear Hiring Manager:
At this point in my career, I am interested in making a planned career
transition into a medical sales position that will allow me to contribute
my healthcare industry experience as well as my skills and experience in
marketing, program planning, presentations, and community relations. I
know that I can increase territory revenues as a medical sales
representative with your company and have enclosed a copy of my resume for
your review that will give you some detail regarding my strengths,
education, and professional background.
With nearly 12 years of experience in the healthcare industry, I have:
. Implemented marketing and new business development efforts for
a start-up wound care treatment clinic that generated $80,000 in
monthly revenues.
. Performed in-service training for physicians and their office
staff on new advances in patient treatment options.
. Built relationships and worked closely with nurses, department
administrators, medical office staff, and physicians from a broad range
of specialties.
. Developed knowledge of medical terminology and managed care
plans.
With my unique background, I am confident in my ability to quickly progress
through sales training, learn the benefits of your products, and increase
territory sales. I would be pleased to meet with you for an interview to
demonstrate my capabilities, answer any questions you may have, and discuss
how my skills and determination make me a strong match for the sales
position. Please contact me at your convenience.
I look forward to hearing from you soon. Thank you for your time.
Sincerely,
Kristie R. Teffetteller