Engineer Developer

Timothy E. Somero ** Old Tenney Road, New Ipswich, NH

03071

Home: 603-***-****

Cell: 603-***-****

E-mail: *********@*****.***

Innovative and client-focused technical writer best suited to roles that

utilize technical depth, usability, diplomatic skills, and experience with

writing and editing for hardware, software, or service information.

Recognized as a natural authentic leader in both the workplace and

volunteer activities due to ability to easily connect with people at all

levels. Keen observational skills fuel an analytical mind for problem

formulation and a proven ability for innovative solutions.

1 Education and Memberships

University of Minnesota BS in Scientific and Technical Communication -

1997

Society for Technical Communication Senior Member

2 Experience

Information Architecture and Design

Created a modular design for an Application Developer's Guide at Crossbeam

Systems

Developed user-centered graphics for serialized application guides at

Crossbeam Systems

Developed a user-centered design for 'Ready, Set, Go' information at

Compuware

Created an innovative design for Server Reference Manual at SeaChange

International

SDK and API Documentation

Re-wrote and single-sourced SDK documentation at Crossbeam Systems

Created a first-edition Application Developer's Guide at Crossbeam System

Software Documentation

Re-wrote the Routing Software User's Guide at Crossbeam Systems

Maintained the Memory Analysis chapter in the DevPartner Studio User's

Guide at Compuware

Maintained the AS/400 Backup and Recovery information at IBM

Developed information for IBM Network Station Installation and Use document

at IBM

Help Systems

Assisted with the help system design for a Web 2.0 application at Crossbeam

Systems

Single-sourced and modified HTML Help and Help 2.0 for DevPartner Studio

8.20 at Compuware

Web-based Writing

Created a first-ever engineering Intranet site, with FAQs, at SeaChange

International

Developed Wordpress blogs for clients of Somero Photography Services

Hardware Documentation

Maintained the X-Series Platform Hardware Installation Manuals at Crossbeam

Re-designed and wrote IBM Network Station Installation and Use Manuals

Revamped the IBM Network Station Service Manual

3 Timothy E. Somero, Experience (con't)

Engineering

Automated the documentation build process with FrameMaker for Solaris at

Crossbeam

Developed single-sourcing in FrameMaker for SDK Guides at Crossbeam System

Developed CVS source control processes for documentation source files at

Crossbeam Systems

Developed conditional text for single-sourcing online help to various

outputs at Compuware

Created data analysis tools with regular expressions at SeaChange

International

Pre-screened crash dump files at SeaChange using windbg utility

Routinely submitted QA defects after using the products that I write about

Training and Project Management

Trained support staff in RAID and distributed computing concepts at

SeaChange International

Created software patch development and release process at SeaChange

International

Bridged international escalations to domestic R&D staff at SeaChange

International

Led 3-person writing team for AS/400 Backup and Recovery at IBM

4 Tools and Technologies

FrameMaker 8.0, FrameMaker for Solaris, MS Office Suite, XML, HTML,

Javascript

CVS, Perforce, Visual Source Safe, regular expressions, windbg, batch,

findstr, Wireshark

Linux, Windows internals, .NET framework, routing protocols, TCP/IP, RAID,

distributed computing systems, Infiniband, Stargen, HW and SW diagnostic at

the driver level

5 Work History

Sep 09 - present Somero Photography Services New Ipswich, NH, Sole

Proprietor

Jan 08 - Sep 09 Crossbeam Systems Boxborough, MA, Technical Writer

Sep 07 - Dec 07 Combined Energy Systems Littleton, MA CAD operator,

Computer Technician

Jun 07 - Aug 07 ArtToFrames.com Brooklyn, NY, Usability and Website QA

Aug 06 - Jun 07 Compuware Merrimack, NH, Information Developer

Apr 00 - Aug 06 SeaChange International Greenville, NH Systems Engineer,

Technical Writer II

Aug 97 - Mar 00 IBM Rochester, MN, Information Developer, Software

Engineer

6 Volunteerism

2001 - present New Ipswich Library Co-President of the Trustees

2005 - present New Hampshire Group in Flickr Moderator and event

coordinator

2001 - present Temple, NH Town Band 2nd Trombone player

2006 - 2008 Coach Administrator AYSO Region 1476

42 Old Tenney Road, New Ipswich, NH 03071

Phone: 603-***-**** Cellphone: 603-***-**** E-mail: *********@*****.***

Contact this candidate