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Customer Service High School

Location:
70724
Posted:
June 17, 2010

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Resume:

**** ************ ****, *** *******, LA ? ***** ?

810-***-****?************@**********.***

Cindy Weber (Biljum)

Objective

Searching for employment with an established company where skills acquired

assist in growth. Experience encompasses diverse job duties such as:

Sales, Associate Scientist (analytical chemistry and microbiological

assays), Formulation, Receptionist, Machine Operator, House Keeper/Janitor,

Pharmaceutical Order Filler, Data Analysis, Computer Entry, Tracking and

Reporting of Results.

Efficient, friendly, self-motivated, and hard working. Able to multi-

task and meet deadlines. Possess a great customer service attitude

(ability to work with all types of personalities/individuals).

Employment

The Upjohn Company, Upjohn & Pharmacia, Pharmacia, Pfizer Inc., W&W

Building.

Professional Experience

Administrative Receptionist Assistant, W & W Building, September 14,

2005 to December 17, 2008.

Associate Scientist, Pfizer Animal Health, Biologicals Development,

Formulations Group Dec 1, 2001 to June 17, 2005.

Biochemistry Assistant, Pharmacia Animal Health Preclinical,

Development, February 1, 2000 to December 1, 2001.

Sr. Animal Health Research Technician, Pharmacia & Upjohn Animal

Health, Animal Health Drug Metabolism, Dec 17, 1984 to February 1,

2000.

Job Performance Techniques

Laboratory: Followed (GLP) and USDA regulations, Data and Record

Management, Centrifugation (High speed, micro, and low speed), Analytical

Balance, Scales, Volumetric Pipets, Mechanical Pipets, Gas Chromatography,

High Performance Liquid Chromatography, Analytical Chemistry (MGA),

Millennium 32 Chromatography Manager, Microbiology: Sterile

Microbiological Technique, Media Prep, Antimicrobial Minimum Inhibitory

Testing, Gram Stain, Limulus Ambocyte Lysate Testing, Purity and Potency

for Vaccines Testing, Stocking Cultures, Assay Development and Validation,

Optomax Plate Reader Validation and Calculation of Results.

Formulation of Experimental Animal Vaccines: Sterility-Clean Room,

Microfluildization and Homogenization, Partlcle Size Testing, Refractive

Index, Accelerated Stress Testing, Osmolarity Testing, Labeled, Crimped

and Shipped Vaccines for additional testing. Followed up on Technical

Service Request, 2008's and reported results to customers.

Office skills: Sales & Customer Service, filing, faxing, copying, data

entry, reporting results, documentation, maintaining inventory. Excel

spreadsheets created for determining and calculating drug levels in animal

feeds along with other data calculations as needed. i.e. Vaccine

Formulation Blendsheets. MSWord used on daily basis for analytical data

reports and presentations. PowerPoint poster presentations; presented

within/outside the company to help bring drugs to market and to display

science techniques in drug discovery.

Janitorial: Mopping, cleaning sinks/ toilets with sanitizing cleaners,

dusting, refilling paper towels and toilet paper.

Personal Practices: Client Focused Interpersonal Communication Skills,

Leadership Behaviors, Steven Covey's Seven Habits, Mentoring, Team

Building.

Awards

Outstanding Effort in Antibiotic Feed Assay Laboratory.

Cross-training of Laboratory Personnel.

Special Recognition for developing a Excel spreadsheet for calculating feed

Assay results from the Gas Chromatograph.

Training of Chinese Regulatory Dignitary's

Special Recognition for work on SOP/GLP Team: Bringing unit up to current

GLP standards.

Nominated to Animal Health Academy.

Winning with Teamwork: contributing to bringing a formulated vaccine to

market.

Recognition Award for 20 years of Service.

Education

High School Diploma, June 3, 1976

Portage Central High School

8422 S. Westnedge Portage Michigan 49002

References

References available upon request.



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