Quality Assurance Manager
Resume:
MARK P. SMOLA
Clinton, CT 06413
******@****.***
CAREER SUMMARY
Progressive leader with over 25 years experience in Operations Management,
Engineering Management and Quality Assurance in the aerospace, commercial,
and automotive industries. Enthusiastic team player with expertise in
creative and resourceful problem solving, achieving bottom line results
through Continuous Improvement initiatives. My knowledge and experience
base include value stream management, ISO9001/AS9100 quality management
systems, Six Sigma, Lean Manufacturing, Design of Experiments (DOE),
Standard Work, and Statistical Process Control (SPC).
PROFESSIONAL SUMMARY
Kamatics Corporation, Bloomfield, CT (2002 - 2009)
Director, Quality Assurance
Directed all activities of the Quality Assurance Department, including
Quality Administration, Supplier Quality Assurance and over thirty five
inspection personnel for the $120 million aerospace specialty bearing
division of Kaman Corporation.
-Worked closely with manufacturing management to ensure production and
inspection processes were running efficiently with optimal throughput.
-Established metrics for the Quality Assurance Department, setting
baselines and tracking progress to goals in support of corporate
objectives.
-Created a supplier scorecard system to measure performance and to provide
feedback with regards to quality and delivery.
-Attained ISO9001 and AS9100 certifications with the most recent
reaccreditation audit score of 100% in August 2009. Also acquired Nadcap
special process certifications for in-house Non Destructive Testing and
Chemical Processing, achieving maximum merit audit cycles in both
disciplines. .
-Headed up cross functional team that addressed quality escapes; analyzing
root causes as well as implementing sound global corrective and
preventative actions.
-Changed the culture of the organization to focus quality at the point of
manufacture and eliminating unnecessary inspection operations.
-Spearheaded efforts for the attainment of the prestigious United
Technologies Corporation's Supplier Gold Award as well as the Bell
Helicopter Path to Premier Supplier Award.
Danaher Tool Group, West Hartford, CT (1997 - 2002)
Fastener Plant Engineering Manager
Directed the activities of up to twenty associates including R&D, design,
manufacturing, and product engineers as well as computer aided drafters and
tool room personnel.
-Instrumental in the justification of all new capital equipment in the
facility as well as rebuilding old equipment with current technological
modifications.
-Upgraded multiple 2D CAD programs in the facility to a state of the art
Solid Modeling package.
-Converted inefficient batch manufacturing processes to single piece flow.
-Worked on several Design of Experiments (DOE) as a six-sigma black belt,
yielding significant cost savings through knowledge gained from empirical
studies.
-Saved over $100k in tooling costs through vendor optimization and
continual performance feedback.
Huck International, Branford, CT (1984-1997)
Vice President - Engineering (1990-1997)
Directed all facets of the Engineering Department, supervising various
projects aiding in the development and manufacture of cold formed parts and
assemblies for a $25 million division of a multinational fastener firm.
-Redesigned plant layout for the manufacturing facility for optimum and
efficient product flow.
-Developed policies and procedures for ISO/QS 9000 certification.
-Introduced waste minimization techniques through cellular manufacturing,
reducing inventory and set-up time utilizing Kaizen principles.
-Designed customized product "specials" for specific customer requirements
involving nonstandard applications; made recommendations when application
problems were encountered; followed up to ensure that product functioned to
customer design intent.
-Corporate liaison to the fastener industry's standards organization (IFI);
co-authoring technical manuals and updating the industry's product
standards to modern day technology.
-Division Chairman for safety/environmental program, coordinated efforts to
maintain a safe work environment; assisted in an OSHA inspection,
abatement, and informal conference proceedings. Represented division at
corporate meetings.
Engineering Manager(1984-1990)
-Prior to promotion to above, managed departmental activities relating to
machine and tool design, troubleshooting manufacturing equipment, customer
/ vendor contact, and other continuous improvement projects.
-Instrumental in coordinating efforts culminating in obtaining top quality
awards from the automotive industry including Ford Motor Company's Q1
Award.
-Implemented Statistical Process Control (SPC) in manufacturing; training
operators to use this technique as a tool to ensure a quality product.
Bic Corporation, Milford, CT (1981-1984)
Production Manager - Writing Instruments
Titeflex Corporation, Springfield, MA (1978-1981)
Teflon Hose Manufacturer for government, commercial, and aerospace
contracts
Manufacturing Engineer (1980-1981)
Production Supervisor (1978-1980)
EDUCATION AND TRAINING
ASQ Certified Manager of Quality/Organizational Excellence
Six Sigma Black Belt, Luftig & Warren
MBA with concentration in Computer and Information Science, University of
New Haven
MS Engineering Management, Western New England College
BS Civil Engineering, University of Massachusetts
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