Customer Service Quality Assurance

Location:

Posted:

June 17, 2010

JANINE CAMPOS[pic]

Ft. Lauderdale, Fl 33317

*******@*******.***

Objectives: To obtain and secure a challenging position that will provide

me the opportunity to utilize my strong technical skills that will be

beneficial to the company as well as myself. To consistently exceed

customer and employer expectations. To be a team player and do what ever

it takes to get the job done. To accomplish all company goals to increase

sales and revenue beneficial to the company.

. Skills and Strengths:

Strong team player and pays attention to detail

Dedicated and self-motivated individual

Ability to learn quickly

Effective Motivator and Organizer

Multi-tasking skills

Cleaned offices and houses for 20+ yrs have references

. Hardware/Software/Applications:

IBM, DELL, HP Compatible PC, All window based programs, DOS,

Word, Excel, Microsoft office, and Microsoft outlook MS Project, Windows

XP Professional, Bluegrass accounting systems. Accounting software

systems. Fax, typing, copy machine, Multiline phone systems and knowledge

of quality assurance in customer service. Networking and marketing. All

knowledge of restaurant business as well.

________________________________________________________________________

EMPLOYMENT HISTORY

2009 to 2009 BORGHESE FLOORING

Admin Assistant

Booked jobs, ordered material, customer relations. Billing, AP/AR.

2008 to 2008 DIRECTBUY

Guest Services Director/ Appointment setter

Called customers that had requested Direct buy to contact them for an

invitation to visit a local direct buy showroom. I explained what direct

buy was about. A lot of the time my job was to explain, stack benefits,

and close.

2005 to 2008 MAX PROFESSIONAL Sales and service