Customer Service High School

Location:

Posted:

April 25, 2010

Kristerphor Lee Powell,

Objective

To utilize my education and experience in night auditing, customer service and computer skills to

facilitate team leadership as a supervisor at a establish hotel.

Education

• A.A. in Electronics, ITT Technical Institute, Owings Mills, MD March 2009- current

Pikesville High School, Baltimore, MD Graduated May 1999.

Advanced courses in Economic, Salesmanship, Accounting, Business Law, and

Marketing

Skills Summary

• Night Audit Customer Relations

• Inventory Math Skills

• Cash-Handing CPR Certificated

• Excellent Trainer Computer Skills

Professional Experience

Inner Harbor East Homewood Suites Hotel, Baltimore, MD 2007-2008

Night Auditor/Team Leader

i. Certified in OnQ and lodgenet to close out the hotels nightly audit.

ii. Make management decisions and lead a team in successfully funning the hotel overnight.

iii. Was instrument in orchestrating the set up for the grand opening of this hotel.

iv. Maintained an excellent attendance record, hardworking with teammates, and

consistently upheld cleanliness in a work area.

Fairfield Inn Marriott Hotel, Rosedale, Maryland 2006-2007

Night Auditor

i. Certified in Folio and to close out the hotel nightly audit.

ii. Quickly demonstrated leadership qualities that were readily utilize by the employer to

complete various upper management tasks.

iii. Worked effectively and independently in a challenging environment with proven records

of success.

References Available upon Request