Customer Service Sales
Resume:
Jeanette M. Wade
Memphis, TN 38141
**************@*****.***
OBJECTIVE:
To expand my knowledge and career goals with a company that provides room
for growth and development.
EMPLOYMENT HISTORY
03/2008-current Sharp Manufacturing Co. of America
Memphis, TN
Production Planner / Data Analyst
Duties included making weekly schedule for CTO production, updating
inventory spreadsheets and reports, monitored inventory levels, process
material movements in SAP, placing orders for parts to meet monthly budget,
expedited parts inventory, provided costing and budget information to
accounting and higher management, created daily/weekly/monthly sales and
production reports, assisted procurement department with expediting
overseas shipments and rush deliveries, created purchase requisitions and
purchase orders, created presentations and documents for monthly production
and sales forecast meetings. Entering and analyzing defective data and
reports for Solar PQA.
04/2007-01/2008 Technicolor Home Entertainment
Memphis, TN
Production Control Scheduler / Planner
Duties included providing work to warehouse workers for processing
shipments, communicating with other departments regarding inventory and
product issues, backordering product, processing orders to be shipped,
updating and creating spreadsheets for work completed, processed and
shipped.
12/2006 - 06/2007 Ford Motor Company
Memphis, TN
Warehouse Worker
Duties stocking inventory in warehouse and shipping part orders to
customers, driving warehouse equipment for stock purposes, cleaning,
inventory counts.
08/2003 - 11/2006 National Logistics
Management Southfield, MI
Accounting Specialist
Duties included auditing incoming invoice for Ford truckload, carrier
billing, processing invoices for payables, running crystal reports,
updating aging reports and spreadsheets, contacting carriers on collection
accounts over 30 days past due, applying cash, entering debit and credit
memos, and basic office duties.
02/2002 - 07/2003 Ryder Integrated Logistics
Ann Arbor, MI
Freight Brokerage- Accounting Specialist
Duties included auditing invoices, billing, responsible for individual
assigned carrier and vendor accounts, processed payables and receivables
for brokered out loads, direct contact with carriers and vendors in regards
to discrepancies with billing or cost quotes, researched problems and
forwarded appropriate documentation to carriers as requested, rescheduled
moves, updating aging and cost reports, contacted carriers and vendors in
regards to collection accounts, set up new vendors, image scanning.
04/2000 - 11/2001 Michigan
National Bank Livonia, MI
Account Executive / Head Teller
Duties included opening new accounts, entering and retrieving credit info
for new loan applications, assist customers with setting up new and
existing safe deposit boxes, assist branch manager with loss prevention
investigations and check verifications, sales, customer service and cash
handling.
EDUCATION:
Memphis, TN 2008-2010 University of Memphis
Degree: BS Accounting
Ypsilanti, MI 1999-2007 Eastern Michigan University
Major: Accounting
NOTES & OTHER INFORMATION:
5 years Accounting Experience, 6 years Clerical Experience, 3 years
Management Experience, 3 yrs Banking experience, 2 years Scheduling
experience.
Software used: SAP, Load Calc, Mainframe, AS400, Excel, Word, PowerPoint,
JDEdwards
Certifications:
2010. Certified Application Specialist: Microsoft Excel
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