Technician Computer
Resume:
Vladimir Fernandes
ADDRESS: ** ********** **
CITY: Boston MA 02119
TEL: 857-***-****
EMAIL: ********@*****.***
Benjamin Franklin Institute of Technology
Associate Degree in Computer Engineering (incomplete)
Phi Theta Kappa international honor society
Dean's list (Fall / Spring 2005) GPA = 3.47
Completed Courses:
Digital principles and applications
Electricity and Electronics
Visual Basic 6.0
Linux Operating System
C++ Programming
ITT- Technical Institute
Associate Degree in Computer Networking (CNS)
Courses:
Network Standards and Protocols
Network Technologies and service integration
Microsoft Network Operating Systems
Wan Technology and applications
Linux System Administration
Database Development
Network System Management
Getronics / Novartis
Tech support analyst
Troubleshooting issues on PCs, Printers VoIP Phones, and peripherals
Installs and troubleshoots hardware and software on company PCs,
Laptops, peripherals and assists users with
Research and resolve issues in a timely manner to comply with
standards
Supporting Windows XP, Lotus Notes/ Outlook and scientific
Applications
Document problem resolutions in clients call tracking system
Siemens Business Service/ Genzyme
Deskside Technician
Use tracking system to Open, close and Update tickets
Tech support on a windows 2000 environment
Data migration, Back up and Data recovery
Hardware and software troubleshooting
IBM laptops, HP Compaq Desktops, Printers
and Blackberry set ups and troubleshooting
Professional Experience
Cambridge, MA
May 2007 to present
Cambridge Ma
2006 - 2007
Education
Seeking a challenging position in the computer field as an entry-level
Computer Programming or pc Technician in a fast growing organization where
technical experience, leadership, initiative and interpersonal skills will
be used to achieve the organization's objectives.
Norwood, MA
2007
Boston, Ma
April 2005 - August 2005
Objective
Burlington, Ma
2005 to 2006
Boston, Ma
April 2005 - August 2005
Apex Systems inc. / Unisys
Field Technician/ Pc installer
Break/Fix support on Dell Desktops and Laptops
Travel to different client sites to fix Dell Laptops and Desktops
On call and onsite Dell computer repair
Hardware/ Software troubleshooting
Jewish Memorial Hospital
Computer technician/ Network Technician (internship)
Basic computer troubleshooting (software and hardware)
Upgraded computer systems
Installation of Operating System (Windows 2000 and Xp)
Basic network connectivity troubleshooting
Massachusetts General Hospital
Laboratory assistant
Set up solutions to be used by scientists
Washed and sterilized any lab items
Maintained the laboratory storage and orders
Coordinated and implemented lab procedures
MCTS (70-620) Configuring Windows Vista Client
CompTIA A+
CompTIA NETWORK +
Hardware:
DCSE (Dell Certified System Expert for Laptops and Desktops)
HP (Laptops and desktops)
Microsoft Office (Word, Excel, PowerPoint, Outlook)
Visual Basic 6.0 - Beginner
C++(Visual C Beginner
C programming - Beginner
KixTart script programming - Beginner
Red Hat 9.0, and Fedora 4.0 - Beginner
Windows NT / 95 / 2000 / Xp /Vista
Lotus Notes 7
Portuguese (Fluently), Creole (Fluently), English, Spanish
Computer Skills
Languages
Certifications
Boston Ma
2003 to 2005
Contact this candidate