Manager Customer Service
Resume:
**** *. **** ****** ***** (***)
Naperville, IL E-mail:
***** abmlgk@r.postjobfree.com
Michael L. Birzetis
Objective To join the management team of an organization
which can utilize the experience, and education I
have received in the areas of:
Safety
Quality
Productivity
Scrap Reduction
Production Scheduling
Shipping & Receiving
Inventory Control
Maintenance
Work Experience 1994 - April 2009 Custom Filter LLC Aurora, IL
formerly: Filtration Group, Inc.
Manufacturing / Shipping Manager
Reports directly to the General Manager.
Responsible for all aspects of the manufacturing of
high quality air filters
Responsible for Shipping, Receiving, and
Warehousing.
Responsible for the direct supervision and training
of up to 55 employees
Involved in new product development and production
implementation.
Create work instruction and workmanship standards
in accordance with ISO 9001 standards.
Create production reports and capability graphs.
Lead and participate in Kaizen and 5S events
Special Training
Principles of Lean Manufacturing with Live
Simulation
1983 - 1994 The Sonoco Products Co. West Chicago,
IL
Production Supervisor
Reported directly to the Plant Manager.
Responsible for all aspects of the manufacture of
spiral wound paper cores.
Responsible for the direct supervision and training
of 22 employees
Special Training
Dupont, Safety Training Observation Program
Dupont, Take Two For Safety
Sonoco, Safety for Supervisors
Leadership Training Series
Total Quality Management (TQM)
Statistical Process Control (SPC)
1981 - 1983 Airtran O'Hare, Inc. Naperville, IL
Dispatcher
Reported to Company President
Responsible for the radio dispatch of vehicles.
Customer Service
Responsible for the direct supervision and
scheduling of 7 employees.
1979 - 1981 Federal Aviation Administration West
Chicago, IL
Air Traffic Control Specialist
Provide a safe and orderly flow of aircraft traffic
within the airport control zone.
Special Training
Terminal Air Traffic Controller Certification
Federal Aviation Administration Academy
Oklahoma City, OK
1979 Ozark Airlines, Inc. Chicago, IL
Aircraft Technician
Maintain and inspect FH-227 and DC-9 Airliners.
1977 - 1979 Ground Services, Inc. Chicago, IL
Ramp Services Supervisor
Reported to Station Manager.
Responsible for the direct supervision and training
of 7 ramp employees.
Responsible for loading and ground support of
Airline Aircraft.
Operate ground support equipment.
Push back aircraft.
Education 1974 - 1978 Lewis University Lockport, IL
Bachelor of Science: Aviation Maintenance and
Management
GPA 3.14
Dean's List
Federal Aviation Administration, Airframe and
Powerplant License.
References Dan Plumb Former Owner/President
Custom Filter LLC
401 Hankes Ave
Aurora, IL 60505
630 906-2100x14
abmlgk@r.postjobfree.com
George Eddy Maintenance
Custom Filter LLC
401 Hankes Ave
Aurora, IL 60505
630 906-2100x23
abmlgk@r.postjobfree.com
Kathy Walker Product Engineer - Custom
Filter (retired)
21042 W Hazelnut Ln
Plainfield, IL 60544
abmlgk@r.postjobfree.com
Rev. Cindy Karis Associate Pastor
Knox Presbyterian Church
1105 Catalpa Lane
Naperville, IL 60540-7905
abmlgk@r.postjobfree.com
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