BHASKAR DULAM
443-***-****; 443-***-****; *******.*****@*****.***
Summary
. 6+ years of diverse experience in the field of Information Technology
with emphasis on Quality Assurance, Quality Control and Testing.
. Experience in testing Client/Server (2-Tier), Multi-Tier, Web Based
applications and Specialist in Automated and Manual Testing.
. Well versed in all phases of STLC, including Requirement Analysis,
Estimation, and Test Planning, test cases, Traceability Matrix,
Scheduling, Testing, defect tracking and reporting bug.
. Extensive experience with testing tools--Load runner and Performance
Center.
. Worked with business and functional users in determining and developing
test plans, test cases and their execution, and logging documenting
defects in applications/systems/products.
. Worked as business and QA analyst in gathering requirements from business
users, documenting these requirements into formal templates, and
developing and executing test cases for functional and load testing of
various web applications.
. Involved in working with development teams to coordinate testing efforts,
including planning for test cycle as part of the SDLC, reporting the
defects to development teams and logging them into tracking tools for
later usage.
. Experience in creating the scripts, configuring the load test settings
debug, Parameterize and Running the test with the Performance Center.
. Expertise in creation of the access, giving permissions for the users
with the Performance Center Admin.
. Highly experience in using Automation testing tools, which involves
understanding the process of any particular application and in preparing
test cases and automating test cases.
. Performing Integration, Functional, Regression, Stress and Load testing
on different configurations.
. Measuring the quality of the feature set from conception to release of
the product.
. Experience with full requirements to design process, and ability to
handle projects independently.
. Extensive consulting and problem solving experience.
. Strong analytical skills with excellent communication and
interpersonal skills, Accustomed to work in a team environment with
tight schedules and capable of Working efficiently under pressure, and
cross train sub-ordinates in Functional areas.
. Developed excellent professional skills working independently and as a
team member in Manual Testing using testing methodologies.
Technical Skills
Operating Systems Windows NT/2000/2003/XP, UNIX, Red Hat, Linux
Languages C, C++, VB6, Java, SQL, PL/SQL
Databases ORACLE 7.x/8i/9i SQL Server 7.0/2000, MySQL
Defect Tracking Quality Center, Win runner, Team Foundation Server
Tools 2008.
Automation Tools Performance Center, Quick test professional and VSTS
2008
Application Servers Oracle Application Server, BEA Weblogic, Apache
Tomcat
Web Servers Apache HTTP Server, Microsoft IIS
Software Microsoft Visual Source Safe. VSTAS 2008
Configuration Tools
Education
. Bachelor of Technology. India.
. Master in Business Administration. India.
. Post Graduation Diploma in computer Application. India.
Professional Expereince
Client: Urban Science, Detroit, MI. Jan 2010 - June
2010
Project Titles: ELS (Enterprise Lead Solutions) - Nissan
Role: QA Analyst
ELS-Nissan is one of the key Urban Science software solutions leveraged by
clients. ELS is an end-to-end lead management system that maximizes sales
and return on investment (ROI). ELS is a full-suite solution that
incorporates the different modules. ELS is designed to provide dealers with
quality, timely leads that can be tracked through the sales process and
ultimately to a closed sale.
Responsibilities:
. Working on the Load testing using VSTS
. Creating web test under the project folder
. Configuring the run time settings running a test with the required
number of users.
. Analyzing the Page times and Average Response times of the test run.
. Generating the detailed report of the test results
. Involved in analyzing the applications and development of Test cases
. Writing SQL queries to verify the data and validating manually.
. Developed test scenarios and test procedures based on the test
requirements.
. Participated in Preparing Test Plans.
. Preparing the Test specifications based on the Requirements.
. Created Test scripts, executed Test scripts
. Doing a functional testing with the test specification.
. Tracking the defect with Visual studio.
Environment: ASP.NET 2.0, C#, VB.NET, ADO.NET, SQL Server 2000 / 2005,
Visual Studio, Focal Point.
Client: GMAC Financial Services, Detroit, MI. Sept
2008 - Dec 2009
Project Titles: GMAC Dealer, SmartCash, SmartAuction, Fintools, Oscar
Role: TCoE Testing Lead
GMAC is a global financial services company which provides automotive
finance products and services to General Motors dealers and clients. They
also include mortgage operations, insurance, commercial finance and online
banking. Many applications were developed to support all the dealer
activities to bid, finance services.
Responsibilities:
. Preparation & Review of Performance Test Plans.
. Generating scripts according to the requirements with the
parameterization of the data.
. Developed Test data for Test Scenarios as per the functionality of the
application.
. Creating the runtime setting like Vusers, ramp up time, ramp down
time, Think time, Vusers initialization etc of the test according to
the requirement.
. Responsible for reporting daily & weekly status to the Project Manager
and stakeholders.
. Involved in migration of Performance Center 8.1 to Performance Center
9.5
. Analysis of Results and Create various reports like HTML, Word etc.,
using Performance Center.
. Checking the healthy status of the Controllers and Injector machines.
. Working with different application teams to see the projects are
meeting the deadlines.
. Ensuring all the testing documents follow the SDP process templates.
. Assisting the application teams in running the performance testing.
. Taking care of the Performance center admin and providing the valid
authorization for the users.
. Preparation and Review of scripts and Scenarios & modified using
Performance Center.
. Creating the resource pool for all different applications based on the
urgency.
. Debugging and resolving the issues for the application team members to
run the test.
. Maintain the equal time slots for different applications to do the
testing.
. Assisting the application team members in connecting to the
performance center.
. Validating the test cases from Quality center and providing the
approval.
. Approving for all the test documentation and the test results.
. Generating a Detailed test results report and sending to the concerned
managers.
Environment: JAVA, JavaScript, Oracle, IIS, T Lab, Windows, UNIX, SAP,HP
Quality Center 9.0, Load Runner 8.1, Performance Center 8.1
Employer: Navayuga Infotech Pvt ltd. Aug
2004 - June 2008
Project 1:
Client: University of Namibia, Namibia Feb
2007 - June 2008
Project Title: UMIS (University Management Information System)
Role: Sr. Software Test Engineer
The University Information Management System (UIMS) application will enable
UNAM to organize the various aspects of managing its educational
institutes. UIMS will consist of the following modules: Student Information
Management (SIM), Personnel Information System (PIM), Financial Information
System (FIM), Management Information System (MIS) and the Website for UNAM.
Responsibilities:
. Involved in writing automated test scripts for all the modules of UIMS
application.
. Preparing & reviewing the work specifications
. Monitoring the status of work & ensuring timely deliveries of work
requests
. Testing of applications in different Platforms and Databases.
. Prepared scripts are sent for onsite approval for feedback.
. Preparing the status reports for Offshore / Onsite Management
. Measuring the Quality of the product by testing the product through
automated regression test is the process involved in this project.
. The steps involved are creating a test plan, recording a test frame,
creating test cases and Running test cases and interpreting their
results.
Environment: C#, ASP.NET, Visual Studio .Net 2003, ADO.NET, Oracle 10g,
windows 2003, I.I.S 6.0, VSS, JavaScript, Crystal Reports, HP Quality
Center 9.0, Load Runner 8.1.
Project 2:
Client: ETT (European Telecommunication Technologies), UK, Aug
2006 - Jan 2007
Project Title: City Insight.
Role: Software Test Engineer
City Insight is the ETT secure customer web service. It is the core
delivery platform for the entire customer-facing service offerings. At the
base level, all customers have instant access to Service Contracts and
Schedules, Invoices, Resource Tracking, Change Control, Service Histories.
Customers find that having all the relevant information at their finger
tips immensely valuable the application is Browser and Resolution
Independent and has a multilingual support for English, French, Spanish and
German Languages.
Responsibilities:
. Understanding the client requirements by studying functional
documents.
. Identification of scenarios for the Requirements.
. Writing the test cases based on Functional specs and business
requirement documents.
. Executing the Test cases and reporting the bugs through defect
tracking tool.
Environment: ASP.NET, ADO.NET, MS-SQL, windows XP, VSS, Load Runner 8.0.
Project 3:
Client: Airport Authority of India, Hyderabad. Aug
2004 - July 2006
Project Title: AIMS (Airport Information Management System)
Role: Software Test Engineer
Navayuga Infotech is a CMM -Level 4 Company which is in to software
development. They have projects in different technologies. This project is
developed for Airport authority in India.
Responsibilities:
. Continually assist the project team with their process implementation.
. Preparing and reviewing Audit Schedule.
. Monitor and manage the audits plan.
. Scheduling and conducting the audits.
. Preparing audit summary report.
Environment: Java, EJB, Oracle, VSS
Organization: AcePlacers Services Pvt Ltd Sept
2003 - June 2004
Role: Executive
Aceplacers is a consulting company which takes and accomplishes small sized
projects. They are involved in designing and developing the websites for
different clients.