LISA P. DRIVER
Sudbury, Massachusetts 01776
********@*******.***
SUMMARY
A driven, analytical executive information technology professional
with broad-based expertise in data migration and conversion, database
administration, implementations, user support, training and
documentation. Serves as a visionary and determined producer laying
a solid foundation for continued success of an organization.
TECHNICAL SKILLS
MySQL, SQL Server, Microsoft Access, Excel, Word, Visio, 4D, XML,
SharePoint, TeamTrak, SalesForce, Vault
EXPERIENCE
WEBMD/HEALTHSHARE TECHNOLOGY Acton, Massachusetts
Database Administrator 1999-2010
o Implemented Hospital Performance Monitor, web-based decision support
tool using Federal and state data to evaluate and compare cost
accounting/managed care negotiation, clinical improvement and
marketing/planning running on MySQL for 125 clients nationwide.
o Provided technical support for Hospital Performance Monitor clients
across the country. Researched and resolved client network, database
and application production issues, escalating as required.
o Coordinated year long conversion project migrating 350 client databases
from legacy systems to MySQL data warehouse. Extensive data
manipulation and cleansing required.
o Implemented Hospital Advisor, a web-based hospital comparison tool.
Managed data loading in test, staging and live SQL Server 2005
environments.
o Developed streamlined 12-step process for extracting data from Hospital
Performance Monitor databases for use in Hospital Advisor. Managed
analysis, design, review, testing and deployment at staging and
production environments.
o Organized database update schedule to ensure timely, accurate loads.
o Top of Form
o Bottom of Form
o Scripted backup, recovery, dataloading, database publishing, client
setup, access control procedures. Trained staff on new procedures.
o Authored curriculum in SharePoint and trained staff on technical
procedures and policies in weekly training sessions.
o Converted and migrated data from state, CMS, Leapfrog, JCAHO, AHA and
private agencies to MySQL and SQL Server data warehouses using batch
scripting, SQL scripting, DTS/SSIS packages.
o Converted hospital discharge, billing and cost data from multiple data
feeds (Medicare, state governing bodies, CMS, Leapfrog, JCAHO, AHA and
private agencies) to standardized data warehouse utilizing Excel,
Access, SQL scripting, DTS/SSIS packages.
o Authored curriculum in SharePoint and trained staff on database
procedures and policies in weekly training sessions.
o Detailed and documented technical requirements for all client
implementations in TeamTrak, SalesForce and Sharepoint.
TI-SALES Sudbury, Massachusetts
Systems Manager 1996-1998
o Conducted requirements analysis for ERP selection for waterworks
distributor.
o Implemented TakeStock, client-server software running on Progress on
Windows NT network as a beta site.
o Documented and trained staff on application procedures and policies.
o Converted accounting, inventory management and distribution data from
ADP legacy system.
o Created corporate webpage.
MASSACHUSETTS TRIAL COURT Boston, Massachusetts
Lead Systems Analyst 1990-1996
o Developed Information Technology Summit for Trial Court Executives, a
three-day workshop for court executives, key legislators and court-
automation experts.
o Facilitated submission to Massachusetts Legislature for $75,000,000
appropriation for statewide automation.
o Requirements analysis and implemented legal research workstations
statewide in commonwealth law libraries.
o Defined and led systems integration for multiple CD-ROMs, scanning and
OCR, online legal and library databases
o Authored six-day progressive training sessions and training manual for
trial court staff.
o Trained two trainers to assist with statewide initiative.
o Authored requirements for purchasing scanning solutions.
o Converted court indices from paper and bookbinder tapes
o Oversaw installations and tested scanning installations.
o Designed and implemented compliance-tracking system for Supreme
Judicial Court.
o Designed demonstration application for electronic docket in Ingres for
ongoing usage as comparison tool to vendor submissions
ADDITIONAL EXPERIENCE
PRINCETON REVIEW, Brookline, Massachusetts, Site Director, 1988-1990.
Administered courses on SAT I and II test preparation to improve
students' scores. Managed staff of eight instructors.
NYNEX SERVICE COMPANY, Boston, Massachusetts, Assistant Manager, 1983-
1988. Accepted into management trainee program. Worked as line
supervisor in Accounting Office. Developed PC applications to
automate accounting functions.
RADCLIFFE COLLEGE, Cambridge, Massachusetts, Staff Assistant, 1981-
1983. Assisted President in the day-to-day operations of the college.
EDUCATION
HARVARD UNIVERSITY, Cambridge, Massachusetts
A.B., English and French, 1981
PROFESSIONAL DEVELOPMENT
MySQL for Database Administrators
MySQL Performance Tuning
Database Systems
Pascal/Algorithms
Ingres for Application Developers
Designing for High Performance
Corporate Manager's Development Program
Programming in C
Memory Management in Personal Computers
VOLUNTEER ACTIVITIES
Director, B.E.S.T., a non-profit committed to increasing participation in
swimming.
Interviewer for Harvard College