Project Manager Management

Maurice Lin

Bothell, WA

206-***-**** ( *****@*******.***

IT Service Program Management

Accomplished, versatile IT leader with 13+-year portfolio of success

boosting corporate bottom lines, delivering exemplary IT support, and

leading mission-critical projects to on-time, on-budget delivery.

Instrumental in directing Solutions Delivery Program operations for 26

global offices. Dedicated to enhancing communications, streamlining

operations, increasing efficiency, and building high-performance teams.

Microsoft Certified Professional. Member, Project Management Institute.

Areas of expertise include:

Program Management ( Team Leadership ( Project Management ( Global

Operations IT Support

Budget Administration ( Procedural Development ( M&A Integrations ( SOX

Compliance

Cost-Cutting Initiatives ( Systems Infrastructure Designs ( Migrations &

Integrations

Business Systems Analysis ( HR Administration ( Contract Negotiations

PROFESSIONAL EXPERIENCE

Razorfish, Seattle, WA ( 2007-Present

World-leading interactive agency providing digital advertising and content

creation, media buying, strategic counsel, analytics, technology and user

experience services; acquired and sold by Microsoft to Publicis Groupe.

Solutions Delivery Program Manager - Global Operations

Promoted from Project Manager with aQuantive (a Microsoft Subsidiary);

charged with leading IT integrations and M&A initiatives including pre-sale

due diligence and post-purchase policy integrations in support of 26 global

offices. Manage global IT policies in compliance with SOX and SAS 40 audit

regulations. Develop and execute master program schedules, and prepare and

administer program budget.

Key Operations Contributions:

. Directed corporate IT Engineering and Operations to deliver critical IT

Infrastructure to improve system availability to exceed internal SLA of

99.95% uptime.

. Piloted merger of aQuantive Atlas Services assets into Microsoft

Corporation and the subsequent separation of Razorfish Agency as an

independently operated subsidiary.

. Led global vendor team in implementing $320K physical security project

on time and under budget.

. Designed and delivered multiple scale datacenters including Electrical,

HVAC, and structured network designs to maximize efficiencies including

space planning.

. Served as liaison between vendors and IT Security team to implement new

ISO 27002 policies.

. Expanded and integrated France and Hong Kong Offices; supported

integration of Spain office.

Key IT Achievements:

. Spearheaded aggressive Global IP network migration and integration into

Publicis in 1/2 time allotted with minimum impact to business

operations.

. Led team of developers, analysts, and HR Operations to deploy Oracle HR

solution to capture all global staffing information in < 6 months.

. Deployed $1M+ NetApp solutions across USA and Europe; ensured clustered

failover, co-location of data, and compliance with international data

privacy laws.

. Facilitated development of new front-end for Helpdesk Ticketing System

that automated ticket submission and improved quality of submissions;

delivered project $40K under budget in < 90 days.

. Led Microsoft Security team to roll out Cisco ASA to 26+ offices in 3

months; decommissioned legacy Checkpoint Firewalls.

. Enabled solution rollout in time and improved RTO and SLA by leading

program to P2V legacy applications and leveraging VMware ESX in high-

available environment.

MAURICE LIN ( Page 2 ( ********@*******.***

Kimpton Group, San Francisco, CA ( 2005-2007

Global commodity traders, manufacturers, and distributors; specialists in

the food and beverages, personal care and pharmaceutical industries.

CITY IT Manager (Seattle)

Challenged to manage 6 IT CAPEX budgets including 5-year IT projection in

highly fluid environment. Led IT Team to upgrade failing legacy Novell

environment to Citrix client-server PMS system.

Key Contributions:

. Spearheaded 3 datacenter renovations and relocations; improved site

infrastructure to support growth.

. Slashed annual IT operating budget 33%, centralized management of

policies and systems, and leveraged offshore resources to support 24x7

environments.

. Deployed Microsoft Virtual PC Systems and centralized management of

legacy applications.

. Enhanced IT relations and interdepartmental communications through

seminars and SOP Manuals.

. Conducted Internal Business Operations Compliance / Audit Controls in

partnership with accounting department and external auditors.

. Reduced Voice and Data costs in Seattle 33% by identifying underutilized

lines and switching to lower-costing lines.

. Saved $2M+ by leading team that determined Windows Vista was not

suitable for implementation.

. Served as liaison for data migration of MAS200 / FRX financial systems

to JD Edwards Financial / Accounting Software Package (Oracle).

Freelance Project Manager, Seattle, WA ( 2003-2005

Business Systems Analyst

Performed diverse technical services for Seattle, Denver, Portland, and

Dallas Metro Area businesses; managed contracts and supervised contractors.

Placed IT contracts with key businesses such as Microsoft and T-Mobile.

Managed sourcing, customer relations, scheduling, contract management,

accounts receivables, benefits, and payroll.

Key Client Contributions:

. Proposed and executed business plan to launch new business including

design of customized Retail POS systems based on Microsoft Retail

Systems; ensured HIPAA and Washington State Comprehensive Outpatient

Rehabilitation Facility (CORF) compliance; configured VPN Tunneling and

Encryption to ensure privacy.

Early Career includes role as Information Systems Director for Opnet

Technologies; 1997-2003.

EDUCATION / CERTIFICATIONS / TRAINING

Master of Science in Computers & Information Systems

Bachelor of Arts in Business Administration

The George Washington University

Microsoft Certified Professional ~ MCP 2003/SQL 7 & 2000

ISO 9001:2000 Certified

TECHNICAL PROFICIENCIES

Platforms: Windows 95-Windows7 Platform, Macintosh, Linux/UNIX, IBM OS/2

Warp, Netware

Tools: Adobe CS, CAD, MS-Project, Sybase, Microsoft Office Suite,

Sharepoint and Google Ad Tools

Databases: MS-SQL, Oracle/MySQL, Sybase, 4Th Dimension, R-BASE

Programming: C, HTML, JavaScript, Pascal, VBScript, shell scripting

Networking: 3COM, Cisco, Bay Networks, Juniper (Firewalls)

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