Sales Customer Service

LAUREN E. jester

*** ******* **. *********, ** 72719

417-***-**** ************@*****.***

WORK EXPERIENCE

Ivie & Associates, Inc.

Bentonville, AR

Sam's Club Account Coordinator

October 2009 - Present

< Ensure all projects meet deadlines

< Coordinate event logistics

< Monitor approval process before presenting projects to clients or

suppliers

< Perform as "the face" of the company for client service issues

< Responsible for maintaining client archive files

< Proofread artwork and proofs during routing process

< Train clients to use the company proofing software

The Buckle, Inc.

Springfield, MO/Fayetteville, AR

Assistant Manager

November 2005 - October 2009

. Placed in top 5 sales associates nationwide during the summer of

2006

. Made the top 25 sales associate list for the company numerous times

. Awarded 'Top Sales Associate of the Month' in July 2007

. Established personalized daily sales goals to motivate teammates

. Assisted with hiring and training new employees

. Performed register change orders and analyzed sales receipts

. Tracked and monitored daily sales logs to facilitate store

progression

OTHER EXPERIENCE

St. John's Hospital

Springfield, MO

Media Relations Intern September 2008

- December 2008

. Worked closely with physicians and medical staff to schedule media

appearances

. Produced media releases for newspapers, television, radio and

newsletters

. Assisted with non-profit event planning and fundraising

. Analyzed and organized all media coverage associated with the

hospital

. Ensured a positive company image in media and the community

. Assisted with planning a promotional video for the hospital

Tyson Foods, Inc.

Springdale, AR

Marketing/Brand Communications Intern

May 2008 - August 2008

. Developed product descriptions for development of new website

. Provided positive customer service for operators of Tyson Branded

Solutions

. Assisted with new product launches for themed series

. Organized and structured product updates for new price lists

. Researched competitors to create optimum user effectiveness for new

site

EDUCATION

DRURY UNIVERSITY

Springfield, MO

Bachelor of Arts

December 2008

Majors: Advertising, Public Relations

Minors: Design Arts, Global Studies

< Academic Honor Scholarship

< Dean Scholarship

< Leadership Award

< Dean's List

< Lambda Pi Eta, communication honor society

SKILLS

Excellent verbal and written skills, exceptional attention to detail,

strong organizational skills

(Proficient in Word, PowerPoint, Excel, PhotoShop, Quark Express, and

Adobe Illustrator

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