Project Manager Management

Mark Reemelin

*** **** ****** ****, *********, FL 34205

*********@*****.***, 941-***-****

SUMMARY A professional skilled in project management, implementation,

account management and product management ... Proven

ability to lead with cross functional teams of staff and

clients ... Expertise in operations management ...

Experienced in marketing of human resource/employee

benefits.

EXPERIENCE

2000 to present Ceridian Corporation (Ceridian Benefits Services)

Product Manager/Product Coordinator - March 2009 - Present

Developed the product direction through the creation of key value

statements, marketing materials, and product performance

analysis for COBRA, Health Savings Account, Qualified

Domestic Relations Order and National Medical Support Notice

products. Projects include: Employer/Employee Communication

planning for ARRA extension, creation of an enterprise level

Customer Advisory Board, and creation of Reference program.

Project Manager - March 2008 - February 2009

Responsible for complex file and auto claim capability

readiness and migration of clients from our legacy platform

to our new outsourced software platform.

Project Coordinator - January 2007 - February 2008

Dedicated to the creation, development, and launching of a

pilot program for our 1st new benefits product (Health

Savings Accounts) in 9+ years. Responsibilities included

meeting facilitation, issue identification and resolution,

marketing and communication material content creation,

process definition, product functionality, and operations

training.

Implementation Analyst - October 2003 - December 2006

Utilized project management skills to implement complex FSA

benefits for clients in accordance with contract

requirements. Successful in implementing Ceridian's largest

flexible spending account clients over the last four years

including several clients with over 100,000 benefit eligible

employees.

Account Manager - January 2001 - September 2003

Managed the ongoing satisfaction and retention of clients

contracted with Ceridian to provide Flexible Spending

Account benefit administration. Resolved client and

consumer issues resulting in an improved service experience

of the client. Supported client's with their annual open

enrollment and FSA marketing/communication needs. Provided

guidance to clients on compliance and non-discrimination

testing issues.

Implementation Specialist - August 2000 - December 2000

Responsible for implementing new client and renewing

client's flexible spending account benefit programs.

1993 to 2000 Previous Experience

Previously experienced in: real estate appraisal, rentals

and sales; tenant verification sales; software

implementation; call center support; installation,

configuration and troubleshooting of wireless router

solutions. Upon request I can provide additional details.

EDUCATION BS in business (marketing) Florida Southern College,

Lakeland, FL 1993

Project management course- Ceridian, 2008

Developing the project plan- Phoenix Performance Associates,

LLC March 2008

Clarifying project requirements- Phoenix Performance

Associates, LLC March 2008

Additional coursework - upon request I can provide an

additional list of 15+ professional courses that I have

completed at Ceridian.

Additional information - Previously certified as and

Emergency Medical Technition - Virginia

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