Customer Service Administrative Assistant

*** ****** *** (***) *** - ****

Vallejo, CA ********@*****.**

***** *

Joeleen Caccam

Professional Objective:

To obtain a position within human resources for an established

company, where my organizational and interpersonal talents are utilized to

create a thriving work environment.

Work Experience:

Administrative Assistant

QB3, University of California San Francisco, San Francisco,

California (November 2008 - Present)

. Perform all front desk duties with excellent customer service

. Assistant to Planning Director: manage calendar, schedule and

prepare materials for meetings

. Effective collaboration and coordination with internal and

customer executives during events

. Oversee calendaring and maintenance of 8 conference rooms in

department building

. Purchasing of office supplies through P2P or with office credit

card.

. Prepare reimbursements and handle reconciling and cross

referencing of department funds

. Updating and maintaining incubator network database

. Lend support for internal office and carry out miscellaneous

duties as assigned

Brokerage Company Analyst

Prime Investment Properties, South San Francisco, California

(January 2006 - November 2008)

. Facilitated office billing and accounting, accounts

payable/receivables

. Performed general office administration-scanning, filing,

documentation, phone and correspondence management, etc.

. Maintained bookkeeping of both current and new accounts

. Coordinated schedules and staff meetings

. Executed record keeping, data entry, file organization, purging,

and maintenance.

. Conducted purchasing and disbursements

. Generated documents to streamline work flow

Customer Service Support / Sales Associate

Gap Inc. Sun Valley Mall, Concord, California

(October 2003 - December 2005)

. Chain supply maintenance - inventory, sales goals and forecasts

. Team support and staffing coverage

. Managed orientation and training of new hire employees

Skills:

. Detail oriented, highly attentive, efficient in multi-tasking,

pro-active attitude, well organized.

. Proficient in Microsoft Word, Excel, Power Point, Outlook, Adobe

Acrobat, P2P, Webevent, Constant Contact, and Weblinks

. Team player, resilient demeanor, strong customer relations,

professional manner, quick learner, and dependable

. Highly motivated, determined to accomplish job-related

responsibilities, and a self-starter

Education:

Bachelor of Arts in Psychology

San Francisco State University, California

(May 2008)

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