ROBERT QUEEN * Bloomfield Ave Iselin, N.J. *****
Home: 732-***-**** Cellular: 732-***-****
Email: ********@*****.***
Profile
An initiator instrumental in implementing key programs, designing and
changing processes to improve external and internal customer relations.
Key contact for vendors. responsible for approving and negotiating
contracts. Assisted in the implementation of SAP from BPCS ERPsystem.
Dependable, using communication skills and past experiences to understand
end user needs resulting in improved productivity and reducing costs.
Skill Sets
RPG IV, ILE, CL, SQL, Asset, Query, EZPrint-ACOM, FTP
BPCS ERP, PRMS (Pansophic),SAP - Financials JDEdwards Payroll, Lotus Notes,
Microsoft Word, Excel, Microsoft Outlook, Windows 95/98/2000/XT, Microsoft
Office Word,Excel Access, some Essbase experience.
Experience
Applications & Development Manager 04/2007 - Present Remy Cointreau
USA, New York, NY
. Manage a team of 3 consultants and 1 full time developer in a BPCS
environment, managing scheduling, salaries, hiring,.
. Work with vendors and set up contracts for hardware, software and
consulting services.
. Set up budgeting for the department.
. Meet with users to help determine their needs and requirements
. Prioritize user requests
. Work with users to help train them in using the ERP system along with
overseeing the day to day business processes.
. Provide users with the correct tools to assist in their productivity,
including the addition of a Field Planning program and an Allocation
Entry Sysytem.
. Set up security and accesses for all users, keeping aware of the
segregation of duties.
. Keep the AS400 system and the BPCS ERP System up to date as far as new
releases and OS upgrades.
. 76% storage used to 56 %, a saving of 20% which also increased the
performance.
. Document critical applications
. Set up programming standards
. Set up disaster recovery procedures for the AS400
. Set up the job scheduler
. Worked with director and my direct report to build a duty free division
within the company
. Assisted in the implementation of SAP as our ERP System while
maintaining our legacy system
. Knowledgeable in the SAP FI/CO/MM modules
Business Analyst 06/2006 - 04/2007 Fidelity
Information Services Jersey City, NJ
. Interact with accounts in a banking environment to determine business
needs.
. Development of end user requirements, including project scope
. Work with users to improve current applications
. Insure all changes have been quality tested prior to going into
production.
. Document all changes and additions prior to going live.
ROBERT QUEEN 9 Bloomfield Ave Iselin, N.J. 08830
Home: 732-***-**** Cellular: 908-***-****
Email: ********@*****.***
Programmer/Consultant 04/2006 - 06/2006 Troy Chemical Co. Florham
Park, NJ
. Worked with IT staff to bring a new company on board into the BPCS
ERP system.
. Test and coordinate all changes. Have signed approvals before
changes being added into production.
. Document all work
Project Manager 1999 - 04/2006 Interbake Foods, LLC.
Elizabeth, NJ
Accomplishments
. Instrumental in the implementation of the SSA BPCS 6.1 release.
Modified programs using AS/Set case tool to improve departmental
communication and productivity.
. Led Prescient forecast system installation. Improving forecasting
to 96% .
. Selected to convert existing 401K plan to the Fidelity 401K plan
from the JDE Payroll system.
. Created barcode labels for shipping and receiving data collection
and developed company forms using EZPRINT/ACOM software to meet
user requests.
. Improved customer relations by implementing the sending of
documents and forms via email or fax to customers.
. Worked extensively with the users to define requirements and test
applications.
. Successfully wrote programs to load data from 6 acquired
manufacturing plants bringing them into our core ERP system within
4 weeks receiving the company Presidents Award.
Project Leader 1992 - 1999 Lladro, Inc.
Moonachie, NJ
. Learned SAP and worked with Sapscript to design and maintain all
the company forms..
. Initiated the automation of EDI orders, increasing accuracy and
accelerating order entry.
. Improved inventory accuracy by importing Knighted warehouse
management system data into BPCS.
. Increased customer tracking information by initiating at home
entering of Collector Society data, resulting in a data base of
customer purchases.
Programmer Analyst 1990-1992 Castrol Oil Wayne, N.J
Education
Saint Peters College Jersey City, NJ
. Associates Degree in Computer Science
Kepner Tregoe
. Problem Solving and Decision Making
. Project Management
MRPII training
First Aid training
. Certified in CPR, defibrillators and first aid
Accomplishments
. Received the Interbake Foods President Award and Teamwork Award for
work performed during the acquisition of 6 other manufacturing
plants.