Customer Service Manager

JAHLIL N. EVANS *** S. **th Ave, Highland Park, NJ 08904

Contact Info: 732-***-**** (cell) Email:

*******@*****.***

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SUMMARY OF QUALIFICATIONS: In search of a position in a company to achieve

maximum

growth and knowledge with extremely motivated employees. I have strong

communication skills (written

and oral), and computer skills.

WORK EXPERIENCE:

Census Bureau

Census Forms/Customer Service

. Complete census forms for Middlesex County

. Enter information provided in forms and submit for processing

. Customer service, Professionalism

. Maintains quality service by following organization standards

Velco Temp

Warehouse Worker

. Shipping & Receiving (Unloading shipments), Pulling orders from truck

onto hand truck or hand delivery packages, Scanning

. Completes reports by entering required information

. Utilize an on-board computer and wireless radio frequency system

. Maintain a clean, organized, and safe work environment

. Assist other warehouse workers in completing tasks as requested by the

Warehouse Manager or immediate supervisor

. Heavy lifting 70+ pounds

UPS, Raritan, NJ Seasonal

Delivery Helper

. Shipping & Receiving (Unloading shipments), Pulling orders from truck

onto hand truck or hand delivery packages, Scanning

. Completes reports by entering required information

. Delivered and received packages

. Heavy Customer interaction

. Maintains quality service by following organization standards

Shop & Stop, Highland Park, NJ present

Shipping and Receiving/Stock/ Cashier

. Shipping & Receiving (Unloading, unpacking of shipments), Pulling and

Stocking orders, Performing inventory control, Scanning, Maintains

inventory controls by collecting stock location orders and printing

requests

. Heavy Customer interaction, Maintains quality service by following

organization standards

. Assist Store Manager when needed - Work on cashier, Balance cash

register at the end of my shift, prepare cashiers balance sheet

. Maintains safe and clean work environment by keeping shelves, pallet

area, and workstations neat; maintaining clean shipping supply area;

complying with procedures, rules, and regulations

Burger King Corporation

3/07-11/08

Order Cook/Cashier

. Work on cashier, balance cash register out at the end of my shift,

prepare balance sheet

. Order cook, Assist store manager where needed

. Heavy Customer interaction

. Maintains safe and clean work environment by keeping shelves, pallet

area, and workstations neat; maintaining clean shipping supply area;

complying with procedures, rules, and regulations

EDUCATION:

Highland Park High School - completed 2009

Middlesex County College - AA Degree (Business Administration)

- Classes start in March 2009 (part-time)

Skills/Qualifications: Teamwork, Coordination, Organization, Time

Management, Inventory Control, Documentation Skills, Equipment Maintenance,

Computer Skills, Dependability, Valid Drivers License

Highland Park High School 2008

ACCOMPLISHMENTS:

. Participated in the Forensic Leadership Program

. Participated in the Computer/Electronic Programs

REFERENCES: Available upon request

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