Sales Customer Service

DAVID J. MERCURIO

** **** ****

Cranston, Rhode Island 02921

401-***-**** / 401-***-**** Cell

**************@*****.***

PROFILE:

Experience in Marketing and Sales. Skilled in the areas of

marketing research and analysis, strategic planning, event

coordination, copy and layout, and both inside and outside

sales. Creative mind, strong drive, excellent written and oral

communication skills, excellent time management skills,

initiative to learn and grow in responsibilities. Computer

proficient.

EDUCATION:

QUINNIPIAC UNIVERSITY, Hamden, Connecticut

2007 MASTER OF BUSINESS ADMINISTRATION

2005 BACHELOR OF SCIENCE/BUSINESS MARKETING

EXPERIENCE:

2007-2010 FINISH LINE MANUFACTURING & PROMOTIONS, Warwick, Rhode Island

ACCOUNT REPRESENTATIVE/MARKETING ASSISTANT

Market and sell promotional products throughout country. Duties

include: generating leads through tradeshows, cold calling, and

industry lists; identifying distributors' client base;

presenting benefits of promotional products line; providing

samples, catalogs, and sell sheets; developing and maintaining

relationships with distributors; preparing quotes; closing

business; scheduling, attending and participating in tradeshows

throughout the country; conducting lead generation & follow up

from all tradeshows; researching potential new markets; ensuring

optimal customer service; designing and implementing direct

mailings and email marketing campaigns to current and potential

customers.

Accomplishments:

. Expanded client base and increased sales.

. Instrumental in company's increase in sales over

each previous year.

. Played key role in planning the layout and design of

company catalog.

. Assisted in design of company's sell sheet and

"email blasts."

2007. QUINNIPIAC UNIVERSITY, Hamden, Connecticut

GRADUATE ASSISTANT

Supervised and coordinated scheduling for over 200 student

workers. Additional duties included: scheduling events and

intramural leagues for 5000+ student participants; delegating

various tasks; marketing events and leagues; soliciting

donations; allocating budget; coordinating league play and field

space with NCAA D1 sports teams; performing annual inventory;

ordering supplies and equipment; developing advertisements for

each individual sports league.

Accomplishments:

. Increased student participation annually.

. Achieved highest percentage of student participation

for any club, group or association on campus.

. Successfully introduced new leagues each year.

INTERNSHIPS:

2006 PARSONS KELLOGG, East Providence, Rhode Island

Observed all operational aspects of a sports promotion and co-

branding company. Duties included: sitting in on sales

calls/meetings; assisting with order fulfillment; shadowing

operations manager.

Accomplishments:

. Gained significant insight on dealing effectively

with clients.

2004 CITADEL BROADCASTING COMPANY, Providence, Rhode Island

Assisted in promoting radio station's name and events. Duties

included: interacting with listeners on a daily basis; aiding in

planning several music concerts and station events; planning

internet contests; tracking contest winners; performing onsite

direct marketing; assisting with other projects as needed.

Accomplishments:

. Demonstrated outstanding communication and

interpersonal skills.

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