Administrative Assistant Manager

GAYLE P. O'BRIEN

**** ************ ****** ( New York, NY 10461; Cell: 917-***-****

Email address: *********@*******.***

Summary Of Qualifications

Experienced, resourceful Administrative Assistant. Worked on numerous

projects. Effectively worked for senior level Managing Directors and helped

teams in Investment Finance Department. Proficient in MS Office and Windows

7, Access database, Employee Portal, Citi Travel, P2P, Virtual Tech,

Marketplace. Extensive meeting planning experience including internal and

external meetings. Workflow coordinator experience. Adaptable, flexible,

use good judgment. Great project management skills. Able to work

independently and collaborate across different business functions to

promote productivity and efficiency.

WORK EXPERIENCE

Citigroup Private Bank/US/Investment Finance-Northeast Dept.

666 Fifth Avenue, 5th Floor New York, NY 10103

November 2000 - Present

Lending Specialist Administrative Assistant - US/Investment Finance

. Provide quality administrative support for Managing Director of

US/Investment Finance.

. Heavy phone coverage including senior management, vendors,

employees and heavy client contact.

. Manage calendars and make necessary changes frequently.

. Compose and send emails to various departments with meeting

notifications and updates on developments within each of the

departments.

. Prepared international and domestic travel arrangements.

Obtained visas. Researched countries for officer's safety and

health.

. Processed invoices and expense reports and tracked payments.

. Prepared monthly overdrafts and obtained senior risk approvals

if needed.

. Created advanced Powerpoint presentations.

. Extensive use of Excel by processing pipelines, loans paid and

credit approval log.

. Worked on numerous projects including streamlining admin

functions through centralizing the tasks.

. Meeting planning experience for internal and external staff

meetings.

. Managed premises.

. Onboarding experience. Ensured new hires could work on first

day and created checklist as a resource tool.

. PC troubleshooter. Initiate Virtual Tech tickets but first try

to solve the problem first-hand to avoid delay in interruption

of the business.

. Thoroughly knowledgeable of Citibank's HR policies, Citi

Travel, VEMS, Virtual Tech, Marketplace and P2P .

. Attend training courses to stay abreast of current software and

changes in Citibank's policies such as CitiTravel, P2P and Web

T&E.

Citibank, N.A., 399 Park Avenue, New York, NY 10043

September 1992 - November 2000

Region Head - Administrative Assistant - GRB/Global Risk Management

Department

. Provide administrative/secretarial support for two Managing

Directors and the Chief of Staff in the Global Risk Management

Department.

. Directly responsible for managing daily administrative functions

such as heavy phone coverage including client contact daily,

scheduling meetings, arranging domestic and international travel

plans, process expense reports and departmental invoices,

calendar management, ccmail, screening telephone calls,

maintaining and ordering stationery supplies.

. Communicate management instructions and furnish and obtain

information as required. Directly responsible for the weekly

inputting of absence and overtime reports in accordance to

Citibank's Human Resources policy.

. Maintain the Salomon Smith Barney/Citibank Commitment Commitment

agenda log.

Citibank, N.A., 399 Park Avenue, New York, NY 10043

September 1990 - September 1992

Dept. Head Administrative Assistant - Loan Syndications

Administrative Assistant for the Activity Center Manager and the

Chief of Staff. Coordinated, maintained and reported the

syndicated loan league tables to Loan Pricing Corporation,

Euromoney and Investment Dealer's Digest. Daily contact with

clients over the phone.

Obtained and maintained the global and domestic secondary loan

trading issuer consent reports.

Handled the entire department's billing through the use of the

Corporate Payables system ensuring accuracy and timeliness.

Citibank, N.A., 599 Lexington Avenue, New York, NY 10043

September 1987 - September 1990

Workflow Coordinator/Office Manager - Institutional Recovery

Management

. Aided the Department Head in the domestic loan workout area by

managing daily functions.

. Established and maintained all internal and external services

for facilities, security, non-official personnel, travel and

word processing.

. Researched and planned hotel sites for all departmental offsite

functions entailing meeting planning.

. Supervised permanent and temporary office staff to provide

efficient, professional support services.

. Coordinated training schedules ensuring all staff attend

applicable courses based on their job requirements.

. Reconfigured office space based on the department's

requirements.

Citibank, N.A., 399 Park Avenue, New York, NY 10043

December 1979 - September 1987

Secretary - World Corporate Group

. Coordinated diverse and detailed aspects of the department's

administrative functions.

. Coordinated and maintained with the overseas offices in the

compilation of credit approvals for the department's credit file

room.

. Reconciled the monthly budget and expense reports.

. Maintained and updated the FAST system for the department.

Obtained daily rates. Contacted customers on a daily basis.

EDUCATION

95 credits towards B.S., General Business Administration, Iona College, New

Rochelle, NY

Dean's List - December 1987, Iona College - New Rochelle, NY

A.A.S., Occupational Studies, Westchester College, White Plains, NY

SKILLS

Excellent MS XP, Windows 7, Outlook, Access, Internet/Intranet, P2P, Citi

Travel, Web T&E, Employee

Portal, Virtual Tech, Marketplace. Use sound good judgment, strong

communication skills, team player,

proactive, flexible and adaptable.

Contact this candidate