Data Support

terry .a. perry

**** ******* ****** (M) 571-***-****

Manassas, VA 20111 ************@**********.***

OBJECTIVE:

. Seeking an opportunity for an IT Help Desk Support technician or

advance web developer position that allows me to demonstrate my

knowledge in technologies such as Windows, desktop, laptops,

Blackberry devices, XML, HTML, CSS and other heavy technical

responsibilities in a fast paced environment.

SKILLS:

Proficient in:

1. Adobe Dreamweaver, Adobe Photoshop CS4, Adobe Illustrator CS4,

Paintshop Pro XII

2. XHTML, HTML, XML, HTML-Kit, Formal training in JavaScript, SQL

Programming, Get Query

3. MAT Tool, Deltek, NMCI (Navy Marine Core Intranet), CAC Card

Readers, Blackberry Software, Windows and Mac, desktop, and

laptops, TeamSite, and Lotus Notes

4. Microsoft Office: Word, Excel, PowerPoint, Publisher, Outlook

5. Accounting

Intermediate in:

6. Adobe After Effects CS4, Wire Shark, Flash

Familiar with:

7. C++, DEV-C++, Olly Dbg

8. Web Builder 2009

9. IMis Software, SoapUI, AMS Software, Microsoft Access, SnagIt,

NetSuite, Webex

SECURITY LEVEL:

. Secret

CAREER DEVELOPMENT:

. Data Conversion Specialist and Help Desk Support for Avectra November

9, 2009 - Present

Primary responsibilities: Provided data conversion services

working directly with clients to understand data source and

requirements for data extraction and mapping. Provided estimates

and quotes for data conversion projects. Reviewed and analyzed

client data files for inconsistencies in the data and trouble

shoot potential impacts; held meetings to discuss edits,

assisted in mapping data. Maintained documentation for data

import worksheets and process documents. Analyzed post-live data

questions or issues to determine root cause and developed

cleanup strategies. Developed and executed SQL scripts. Provided

support for web development within the Avectra NetForum CRM.

. Freelance for Graphic and Web Designing March 2006 - Present

Primary responsibilities: Creating web sites, images, logos, and

branding. My most recent project was designing a magazine cover

for a local Asian magazine where I utilized my skills in

Paintshop Pro. I worked closely with the client along with the

printing company in California to meet a strict publishing

deadline. I always insure that the client receives quality work.

With my keen sense of detail, personality of a perfectionists,

and speedy multitasking skills, designing graphics has become a

hobby by nature.

. IT Help Desk CSR/ Deployment for PSI PAX Inc:

Apr. 6, 2009 - October 26, 2009

Primary responsibilities: Provided prompt and accurate technical

support ensuring a high level of customer satisfaction and

adherence to Service Level Agreements. Performed desk-side

Windows 2000 workstation support in a networked office

environment. Configured and troubleshooted MS Office and

Outlook. Installed and configured software, new user profiles,

printer and network file share. Configured and troubleshooted

workstations for NMCI (Navy Marine Core Intranet) use. Migrated

user profiles and files to new workstations. Installed CAC card

readers with collaboration of Blackberry software and services.

. Network Analyst for Secude Security:

Jan. 25, 2007 - Jan. 10 2008

Primary Responsibilities: Responsible for the installing,

layout, and maintenance of all network components; planned,

designed, analyzed, and provided technical support for data

communications network or group of networks. Conducted research

and evaluation of network technology and recommend purchases of

network equipment.

. Fire Support Specialist for U.S. Army Active Duty:

Oct. 12, 2004 - Jul. 15 2007

Primary Responsibilities: Established, maintained and operated

radio and wire communications and speech security equipment

including, encoding decoding of messages using CEOI or grid

thrust line templates. Prepared and maintained daily staff

journal, fired support Situation map, status charts, capability

overlay, and other fire support and target processing records.

Assists in preparation and dissemination of fire support plans,

coordinating documents, and target lists and provides liaison

support.

ACCOMPLISHMENTS

. 3 Army Achievement Medal Honorable

Discharged, Family Hardship

. Iraq Campaign Medal

. Army Commendation Medal

EDUCATION:

. Fort Hays University

o Majoring in Computer Networking/Telecommunications

Aug. 2007-Present

. Activities

o Sigma Xi Fraternity

Aug. 2007-Present

o Network Leadership

Aug. 2007-2008

LANGUAGES:

. Fluent in German

Contact this candidate