Christopher Bennett
Software Product Management Leader
**** ****** ***** . *****, ** 60532
Mobile 312-***-**** . Home 630-***-**** . *********@*********.***
Career Summary
. 15+ years experience in bringing groundbreaking ideas and innovative
product solutions to the market.
. Industry knowledge and perspective; healthcare, insurance, financial
services, commercial banking, mortgage lending, manufacturing, procure-
to-pay, consulting services, transportation and distribution.
. Demonstrated product management skills in defining the market and
executing on building complete, whole product solutions from inception
through sales.
. Develops and maintains strong relationships both with customers and
technology partners.
Areas of Expertise
Software as a Service Strategic Planning Market Opportunity
(SaaS) Identification &
Positioning
Enterprise Content Business Process Market-Based Pricing
Management (ECM) Management (BPM) Strategies
Competitive Analysis Process Improvements & Goal and Priority Setting
Best Practices
Career Experience
Principal
2010 - Present MavenWave Partners
- Chicago, Illinois
Product Management Consulting
Short-term contract with the American Medical Association to define a three-
tier product strategy for a Web-based offering targeting small to medium-
sized physician practices.
. Guided the product management team through the launch of the
offering's final Release Candidate.
. Created subscription based pricing model.
. Prepared sales, marketing, support and partners for the product
launch.
. Defined the product strategy and success measures for the subsequent
General Availability release.
Product Management
2009 - 2010 Norvax -
Chicago, Illinois
Online marketing and sales technology for the individual health insurance
industry: focused on lead generation, lead management and application
through policy issuance processes.
Defined the role of product management within the organization creating
product roadmaps and restructuring the pricing model for the BrokerOffice
platform, centering it on core competencies and products.
. Managed product launches that resulted in 320 deployments within first
90 days
. Created vision for 24-month platform level product roadmap.
Senior Director, Product Management
2006 - 2009 SpringCM -
Chicago, Illinois
On-Demand Document Management and Business Process Management Platform
Drove product vision for SpringCM, a startup company, building the market's
first SaaS-based, ECM Platform. Evaluated and introduced new technologies
and feature sets, balancing the need for speed to market versus control
over the source code. SpringCM is now listed in Gartner's Magic Quadrant
for Enterprise Content Management under visionaries and is the first SaaS -
Only ECM Vendor.
. Enabled up-sell in new accounts by an average 35% rate beyond the
initial contract value
. Spearheaded the first vertical solution built on the SpringCM
platform, SpringCM for Accounts Payable
. Guided product management subordinate in the identification and
creation of the second vertical solution built on the SpringCM
platform, SpringCM for Salesforce.com Contract Management
2000 - 2006 Hyland Software -
Westlake, Ohio
Enterprise Content Management and Workflow Automation Platform
Business Development Manager for Hosted and OnLine Services
2005 - 2006
Evangelized OnBase OnLine, Hyland Software's hosted offering to the direct
sales team and reseller channel. Enabled revenue growth through new sales
and solution expansion within existing accounts.
. Enabled 35% revenue growth within first year.
. Developed partnerships with other ASPs, BPOs resulting in new market
opportunities and the migration of over 30 accounts held by existing
Hyland Software ASP partners.
Product Manager
2000 - 2005
Provided critical insight into industry, business and technology trends,
interpreting for the company how those trends impacted customers and the
software development roadmap. Pioneered training courses and wrote white
papers for end-user and reseller conferences.
. Managed core ECM technologies that were responsible for generating
over 50% of annual software licensing revenue.
. Worked with industry analysts, trade organizations and technical
societies increasing the market awareness and influencing the public
opinion of Hyland Software.
Senior Project Manager
1998 - 1999 Technology Management
Group, Bratenahl, OH
Consulting and technology services company focused on the healthcare
market.
Managed a team of 6 business analysts in on an enterprise wide validation
of 72 mission critical applications within 12 divisions and Cleveland
Clinic Foundation.
. Created a project plan and methodology for the Year 2000 Compliance of
Critical Non-patient Care Software Systems Managed compliance team of
6 for foundation wide
. Provided the Cleveland Clinic Foundation with a 70% cost savings.
Education
John Carroll University, Cleveland, OH
o Bachelor's Degree
o Major: Communications Concentration: Psychology
Professional Certifications:
. AIIM ECM Practitioner (ECMp)
. CompTIA Certified Document Imaging Architect (CDIA+)
Professional Affiliations:
. AIIM - Association for Image and Information Management
. IAPP - International Accounts Payable Professionals
LinkedIn Profile:
http://www.linkedin.com/in/christopherjbennett