Customer Service Sales
Resume:
KATHRYN L. PEREZ
Rowlett, TX ***89
Objective: To secure a position utilizing my skills allowing me to
grow within a strong organization. Results oriented and have been described
as a vital member of the organization with a persistent and positive
attitude.
Summary of Skills and Qualifications
. More than five years of administrative experience
. Interdepartmental Coordination
. Internet Research
. Processing
. Data Entry
. Schedule Appointments
. Maintain Calendars
. Customer Service
. Written and Oral Communication
. Ability to Solve Problems
. Telephone Reception
. Software: All Windows operating systems, Microsoft Word, Access,
Outlook, and Excel
. Typing: 55 wpm
Professional Experience
Financial Industry Computer Systems, Addison, TX October 2008- February
2010
Receptionist
. Receive calls on 12-line phone system and promptly forward them to
appropriate person or department among 60 employees.
. Compose and distribute inter-department memorandums (e-mail,
documentary and voice) ensuring timely delivery and receipt of
important information while maintaining confidentiality.
. Prepare and assemble kits for marketing department.
. Organize, sort, distribute mail for all of the employees.
. Track and record all employee attendance.
. Provide administrative support for all departments.
. Prepare monthly invoices for over 600 customers.
. Log and deposit company checks on a daily basis.
. Track packages if necessary and verify pick-up and delivery with UPS
Elliott-Wellman Tax Consulting Firm, Richmond, TX August 2004- June 2007
Executive Assistant
. Upgraded office filing system.
. Scheduled and coordinated meetings and appointments.
. Responsible for making domestic and international travel arrangements
for CEO.
. Researched accounts via internet or other resources available.
. Maintained public and vendor relations.
. Light bookkeeping
. General data entry
. Received, screened, and distributed calls on eight-line phone system.
This opportunity to apprentice with Elliott-Wellman allowed me to grow
professionally, while enabling me to complete my academic schedule as
well as enhancing my future career opportunities.
Karl Storz Endoscopy- America, Sugar Land, TX May 2003- January 2005
Administrative Assistant
. Supported sales representatives.
. Prepared and tracked sales results.
. Managed vacations.
. Developed communication skills with doctors, corporate, and 12 sales
representatives.
Fort Bend County District Attorney's Office, Richmond, TX Summer 2004
Clerk
. Data entry on several different systems.
. Bookkeeping and logging for the Grand Jury.
. Preparation of files for assistant district attorneys.
. Maintained large system of files on a daily basis.
. Screened and distributed mail to all employees.
Education
Currently pursuing my bachelor's degree in Business.
High School Diploma- 2006 Lamar Consolidated High School Richmond, TX
References upon request.
Contact this candidate