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Customer Service Technician

Location:
Pine Bluff, AR, 71603
Posted:
June 10, 2010

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Resume:

Michael Alexander Gates

**** *. ***** ******

Pine Bluff, AR 71603

870-***-****

abmkaj@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

. Leadership and organizational skills that include managing details

and maintaining high standards.

. Self Starter - ability to work with little or no supervision;

Ability to take on responsibilities

. Good oral and written communication skills

. Computer literate, able to work with various software applications

. Experience with PC Maintenance, Repair, and reinstall

. Certified Fiber Optic Technician #: CFOT 2081263

WORK EXPERIENCE

August 2004 - present Pine Bluff Country Club Pine

Bluff, AR

Supervisor: Garland Hynes, 870-***-****

Position Held: Grounds Maintenance

. Assisted with day to day activities to maintain course,

equipment. Took leadership role in ensuring that

duties and jobs were performed as needed.

August 2007 - August 2008 Gator Golf Fayetteville,

AR

Supervisor: Jimmy Lester, 479-***-****

Service Hospitality / Maintenance Grounds

* Customer Service, Cashier, opened and closed business

daily, assisted with maintenance and grounds for upkeep of

course.

Education

Pine Bluff High School May 2005

Southeast Arkansas College August 2005 - May 2006

Northwest Arkansas Community College August 2006 - Spring 2007

Southeast Arkansas College August 2005 - May 2010

Degree Granted: Associate of Applied Science in Computer Networking

Major: Computer Networking, Technical Certifications in Computer

Networking and PC Maintenance and Repair

May 2010 BDI DataLynk, LLC Lago Vista,

TX 78645

P.O. Box 4951, Lago Vista, TX

512-***-****

Completed Certified Fiber Optics Technician Course (CFOT)

Certified Fiber Optic Technician #: CFOT 2081263

Hold certifications as (1) Certified Fiber Optic Technician

(CFOT)

(2) Certified Fiber Optic Specialist in

Splicing

(3) Certified

Fiber Optic Specialist in Testing

References:

Garland Tynes, Golf Course Superintendent, Pine Bluff Country

Club

Pine Bluff Country Club, 1100 Country Club LN, Pine Bluff, AR

71603

870-***-****

Jimmy Lester, Owner, Gator Golf

Gator Golf, N. College Ave, Fayetteville, AR 72703

479-***-****

Scott Adams, Associate Professor, Southeast Arkansas College

Southeast Arkansas College, 1900 S. Hazel St., Pine Bluff, AR

71603

870-***-****

Thomas May, CEO, President, Simmons First National Bank

Simmons First National Bank, P.O. Box 7009, Pine Bluff, AR

71611

870-***-****



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