Wauseon, OH *****
**************@*******.***
Education
Northwest State Community College
A.A.S., Industrial Management, May 2010
Certificate, Human Resource Specialist, May 2010
Certificate, Quality Control, May 1993
Certifications
Certified Quality Engineer - American Society for Quality
Certified Six Sigma Green Belt - University of Michigan
Relevant Skills
Advanced Product Quality Planning Process Capability Analysis
Measurement Systems Analysis Failure Mode and Effects Analysis
Statistical Process Control Problem Solving Analysis
ISO / TS16949 Quality Standards Production Part Approval Process
AutoCAD 2010 Microsoft Office Suite
Work Experience
Cooper Standard Automotive / ITT Industries - Archbold, OH (7/2000 -
2/2009)
Quality Manager (2007-2009)
Managed a quality department staff of five people including two quality
engineers, two lab technicians, and an administrative assistant. Involved
in planning and management of quality systems standards.
o Present reports on plant goals and measurables to the management
staff.
o Author professional correspondence to customers and vendors.
o Reported measurables monthly to Corporate Quality.
o Facilitate team meetings on scrap reduction and problem solving.
o Active in achievement of ISO/TS 16949 certification.
Quality Engineer (2000-2007)
Worked with customers on quality issues and quality planning of new
production parts and processes.
o Compiled documents required by customers for production part approval.
(PPAP)
o Performed analysis on measurement systems.
o Interacted with engineering and production on continuous improvement
projects.
o Achieved cost savings using six sigma methodologies.
o Respond to customer complaints and issue reports on corrective
actions.
o Maintained gage calibration system.
o Performed process capability analysis.
Lear Corporation - Wauseon, OH (6/1999 - 7/2000)
Quality Engineer (1999-2000)
Worked with customers on quality issues and quality planning of new
production parts and processes.
o Compiled documents required by customer for production part approval.
(PPAP)
o Customer quality liaison for the GMT800 program.
o Respond to customer complaints and issue reports on corrective
actions.
o Supported GMT Program Manager on advanced quality planning of new
production parts.
o Performed process capability analysis.
ITT Industries - Archbold, OH (3/1984 - 6/1999)
Quality Engineer (1994-1999)
Worked with customers on quality issues and quality planning of new
production parts and processes.
o Compiled documents required by customers for production part approval.
(PPAP)
o Performed analysis on measurement systems.
o Interacted with engineering and production on continuous improvement
projects.
o Respond to customer complaints and issue reports on corrective
actions.
o Maintained gage calibration system.
Quality Technician (1987-1994)
Worked with customers on quality issues and quality planning of new
production parts and processes.
o Compiled documents required by customers for production part approval.
(PPAP)
o Performed analysis on measurement systems.
o Interacted with engineering and production on continuous improvement
projects.
o Respond to customer complaints and issue reports on corrective
actions.
o Maintained gage calibration system.
o Maintained SPC charts for production processes and calculated process
capability.
Quality Administrative Assistant (1984-1987)
Responsible for clerical duties assigned by the Quality Manager.
o Compiled documents as requested by the quality staff.
o Charted daily production data.
o Interacted with quality staff and issued reports as needed.
o Maintained SPC charts for production processes and calculated process
capability