Project Manager Management
Resume:
Tammie L. Ray
St. Charles, IL **174
*********@*********.***
Summary
Learning and Training Organizational Change and Development Project Manager
with over 12 years of experience in a global, outsourcing environment for
change and transition project management. Solid ability in leadership,
classroom and virtual training integrating solutions amidst corporate
initiatives for both short and long term projects. Known as the go to
leader for process, procedures, high motivation, leadership abilities and
providing conflict resolution. Strong communicator who supports and builds
relationships with both employees and clients at all levels and manages the
contract and budget.
Organizational Development
360 Feedback translate goals and leadership objectives for first, second
line managers, and executives.
Direct and manage company wide organizational change and development
initiatives for all of North America such as performance improvement,
associate survey, employee engagement, team building.
Coach and train various levels of leaders from President to first line
managers for development plans.
Learning and Training Development
Developed 100+ ongoing training and evaluation programs facilitating and
strengthening department's future success by reviewing the trends and
analyzing programs.
Change management initiatives to enable enterprise wide business goals
involved in promoting/implementing policy standards, evaluations enhancing
organizational productivity.
Completed and analyzed best practice research for performance management.
Project and Program Management
Managed 50+ web-based projects from inception to completion impacting
client's business' productivity. Developed 50+ highly effective teams
reducing company costs.
Adhered to project plans managing /controlling budget, expense, scope and
remained focus on deliverables.
Accountable for providing and meeting service level agreements and
responsible for contract compliance.
Change and Transition Management
Improved departmental operations increasing productivity and reducing costs
by 25%.
Analyzed customer requirements allowing future products and enhancements to
web applications.
Coordinated hiring teams both internal and external accounts resulting in
highly effective teams.
Implemented on boarding process based upon focused groups with employees
for retention on teams.
Align process and procedures to optimize training and change management
throughout the organization.
Process Improvement
Developed 100+ internal and external process flows and procedures resulting
in a productive steady state environment.
Managed risks, issues, and problems ensuring resolution during change
management and implementation.
Experience working on cross functional teams with process management and
operational effectiveness.
Training
Directed implementation and transition of training via classroom and
virtually web based solutions.
Conducted and communicated customer and employee needs through internal and
external training and process reviews resulting in a productive steady
state environment.
Analyze training needs to develop new training or modify and improve
existing programs.
Plan, develop, training such as classroom, demonstrations, on the job
training, conferences, and virtual.
Train instructors and management with the techniques and skills needed for
their employees.
Professional Experience
Robert Bosch tool corporation, Mount Prospect, IL 2010 -
Present
Human Resource Organizational Change and Development Specialist
IBM: International Business Machines, Oakbrook Terrace, IL
1997 to 2009
Project Manager (2008 - 2009)
Change Agent Process Project Manager (2007-2008)
Project Manager (2006 - 2007)
Asset Acquisition Analyst (2005-2006)
Workstation Asset Manager (2003-2005)
Senior Transition Implementation Specialist (2000-2003
Transition Implementation Specialist (1997-2000)
EDUCATION
MSMOB: Masters of Science in Management and Organizational Behavior
Benedictine University, Lisle, IL
BA: Bachelor of Arts in Management and Leadership
Judson College, Elgin, IL
CERTIFICATIONS
Masters Certificate in Organizational Development
Benedictine University, Lisle, IL
Meyers Briggs Type Indicator
PROFESSIONAL DEVELOPMENT
Project Management Fundamentals Contracting for Project
Managers
Microsoft PowerPoint Leadership in a Team Environment
Managing Projects in Network Outsourcing Asset Works
Brio Microsoft Project
Applied Planning and Scheduling Pre-Management Curriculum
7 Habits of Highly Effective Mgrs Using MS Project Strategic Outsourcing
Lean Six Sigma Associate Survey
Change Management, Root Cause Analysis Process Visio
ASSOCIATIONS
American Management Association (AMA)
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