Engineer Network

FAROKH FARAHMAND

***** **** **** ** 214-***-**** H

Frisco, TX 75035 972-***-**** C

**********@*******.***

Summary

Seeking full time position as Network Engineer or a member of NOC staff,

where I can apply and enhance my midlevel to expert understanding

networking and solve technical issues of company and customers.

Computer Skills

O/S: Microsoft's NT, 2000, XP, Cisco IOS and some UNIX

OPERATING SYSTEM: MS/PC DOS, Windows, Windows NT, Windows for Workgroups,

Windows 95, WIN 98, Win 2000, Win XP and Vista

COMMUNICATION: Lotus Notes, CC Mail, Outlook 97/98/2003/2007, ProComm Plus,

PC-Talk, PcAnywhere, RAS, GroupWise, Lotus Notes, Norton Commander

Tools: IP Config, Netcool, HP Open View, Insite Mgr, Net IQ and Cisco

ConfigMaker

Database: Access and SQL

SOFTWARE: cc: Mail, PMComm, Lotus 123, MS-Word, WordPerfect, Remedy,

Heat, Clarify, Homer, Citrix and Cadre call tracking, Norton ghost Images,

Q Tracking, Communicator and Lotus Sametime

Others: Experienced in Networking and routing protocols such as OSPF,

BGP, EIGRP, VOIP and to an extent MPLS routing protocol. Familiarity with

products used in project light speed such as Alcatel 7330, 73400 and 7450.

In addition have basic knowledge of Cisco's PIX Firewall and its different

capabilities. Good working knowledge of Microsoft Office Professional Suit

and Mid level expertise on SQL, queries and using SQL Query Analyzer. Cisco

6709, Net Analyzer, JDSU/Acterna test equipment, Vision EMS, Homer, Telica,

Cisco ONS, and Sonus soft switches.

Employment History

T-Mobile (TEKSystem), Frisco, TX 03/2010-Present

NOC Tech Engineer (HSPA+ Project)

Built and verified configurations in Cisco routers in all MSO markets,

provision JDSU network devices and ensure network connectivity, Utilize

various network management systems, via SSH and Telnet sessions, to verify

configurations of network devices, test newly configured network devices

remotely via JDSU QT:600 test heads and ensure they meet company

specifications. Develop process for circuit acceptance and for documenting

installation dates, to assure all network circuits are in service, work

with NOC to develop trouble-reporting procedures, coordinate all network

trouble tickets. Develop equipment and environmental monitoring plans;

develop inventory and capacity reports for Cisco ONS, Telica switches,

and Sonus switches. Implement plan to optimize utilization of all

equipment.

AT&T (Artech Information System), Irving, TX 05/2007-12/2009

U-Verse FTTP NOC

NOC technical support engineer for the operations, administration,

maintenance, provisioning of IPTV, FTTP/IP, FTTP/ATM DSL and POTS services

within the AT&T U-Verse Network. Responsible for the primary end to end

maintenance, provisioning, software upgrades, trouble isolation, problem

solving, trouble ticket management, escalations and support of a variety of

Alcatel, Tellabs, GenBand, Ciena and 2-Wire equipment required for optimum

delivery of new AT&T U-Verse and existing AT&T Telco FTTP services.

GE Consumer Finance (CompuCom), Frisco, TX 08/2006-12/2007

Network Engineer

Install, customize, develop, implement, and maintain network systems

developed internally and / or in conjunctions with outside vendors.

Evaluates and recommends emerging networking technologies. Assist project

teams/business Customers in evaluating, developing, implementing and

supporting network architecture components. Proficient knowledge of a wide

array of network cabling, print-outs and equipment specifications

introductory background and some practical experience with networking

technologies. provide second level support for the WAN, routed network and

LAN at GE facilities, and provide second level support for the telecom

network, Call management and Call accounting systems. Creates solutions for

system security, Includes Intrusion Detection, Identify management, ID

Provisioning, and other key system security infrastructure.

AT&T/SBC, Dallas, TX 12/2005-08/2006

IP/Telephony & Network Engineer

manage the IP/Telephony infrastructure administration with multiple Cisco

CallManager 4.x servers.

Maintain and support the Cisco Unity Voicemail system. Provide both

Installation and configuration of LAN and WAN devices on the network.

Support IGP and EGP routing protocols and MPLS Network traffic engineering

and dimensioning, IP Network Design and Configuration. Experience with

L2/L3 MPLS network design. Router interface Configuration OSPF

Configuration LAG configuration.

MPLS Configuration LSP ( Label Switch Path ) Static and dynamically

signaled LSPs

IP Advanced knowledge of 2G and 3G and/or broadband service provider

network architecture elements and protocols.

Ryan Inc, Dallas, TX 7/2003-11/2005

Technical Analyst

Support and troubleshooting many aspect and issues of Digital Subscriber

Line [DSL], Including and not limited to such areas as TCP/IP network

connectivity for DSL customers, support on the new Protocols of PPPoE

[point to point protocol over Ethernet], PPPoA [point to point protocol

over ATM], Winpoet Software, and DHCP. Troubleshooting experience regarding

dynamic and static customers, subnets, reading router configuration and

working knowledge of many different and brands of DSL modems such as

Wirespeed, Speedtouch and 3Com.Different issues such as packet loss,

latency, hardware and software settings for Windows9.x, Mac and NT, and

optimization for single to network environment.Very familiar with Vantive

Data Base and Aspect phone system.General understanding of ATM technology

and circuit assignments.

System Plus Inc., Gaithersburg, MD, 2001-2003

Dedicated Network Engineer

Supported mid to large size companies, with different environment such as

DSL, ISDN, Frame-Relay, ATM, T1's and DS3 and similar high bandwidth

environment. Troubleshooted physical to network layer of customer's

connectivity Issues and coordinated troubleshooting efforts with Telephone

Company and Southwestern Bell Internet Network Engineers to expedite

resolution to customer's connectivity issue.

Worked with customers in configuring their router environment during the

times of change and moves and similar situations Hands on experience

working with Cisco, Redback [xDSL Routers] and Ascend Routers [ISDN

Routers]. Well experienced with Concord Reporting tool for WAN and LAN

network utilization.

Excellent knowledge of DNS [Domain Name System].

Affiliated Computer Service (ACS), Dallas, TX, 1999-2001

Sr. Analyst

Provide end user support on hardware and software products; install

application software and provide end user training as needed. Maintain

standards on hardware and software integration into corporate networks.

Recommend and apply standard policies and procedures. Demonstrate skills in

training varied levels of associates. Technically competent in networks,

personal computers, and communication skills. Interpersonal skills

competent to interface with senior management. Provide support with both

telephone and on-site based delivery of mainframe, computer, and LAN

support services, including problem analysis/resolution and installation.

Technically proficient in Remedy/Heat call tracking software,

troubleshooting problems regarding Netscape/Internet Explorer. Knowledge of

NetWare 3.x and 4.x environment from a client-side support perspective how

a NetWare 3.x and 4.x server environment functions win9x and NT4 desktop

environment from a client-side support perspective of how an NT4 Domain

environment functions.

KPMG Peat Marwick LLP, Dallas, TX, 1998-1999

Associate Analyst

Support, implementation, troubleshooting Novell and Win NT servers.

Troubleshooting and supporting MS Terminal Server, Citrix and Metaframe,

SMS, proxy servers. Oracle Financials Patch installations,

upgrade/install/financials, trouble shooting. Work well with the TEAM.

McKesson/FoxMeyer, Carrollton, TX, 1996-1998

Computer Technical Support

Provide technical and help desk support to medical facilities computer

users. Support the network environment and personal computers as well as

develop automated methods of data acquisition for sales and inventory

processes. Support business and technical applications on file servers.

Education

Hampton University- Master in Computer Science

Certified with Borland for Paradox Design and Development

Certified with Microsoft for MS Office Tools

Certified in Power Builder Development.

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