ROBIN S. THORPE
***** ********** **** ● Hazel Crest, Illinois 60429● 708-***-****● **********@*******.***
SUMMARY OF QUALIFICATIONS
Work efficiently under pressure; maintain high ethical and quality standards, professional
demeanor, and cooperative attitude.
EDUCATION
Northern Illinois University, DeKalb, IL
Bachelors of Science, August 2001
Major: Sociology
PROFESSIONAL EXPERIENCE
Illinois State Police June 2002 - Present
Telecommunicator Specialist
Communicate effectively with other local law enforcement departments verbally
and in writing.
Deal with life and death situations daily.
Disseminate sensitive information to officers that is potentially life threatening.
Simultaneously take traffic stops and answer 911 calls.
Provide emergency assistance for those needing medical/police attention.
Excellent use of time management.
Proficient in the use of the CAD system.
Utilize sophisticated multi-channel radio communications system.
White Castle October 2001 – June 2002
Manager
Communicate with employees and customers to ensure accurate orders.
Train new employees on the cash register and making hamburgers.
Made sure that all monies were accounted for in the safe and in the cash drawers.
Made sure customers and employees had a clean place to eat and work.
Made sure a crew of 10 served the customers accurately and timely.
COMPUTER SKILLS
Proficient in Microsoft Office, Lotus Notes, Word Perfect, and Windows 95- Windows 7.
SPECIFIC TRAINING
ILEAS – Illinois Law Enforcement Alarm System
LEADS Certified
Suspicious and Unknown Mail/Package/Explosive Awareness
NCIC
75 WPM