Customer Service Manager

*Yehuda A. Davis

** **** ***** * *******, NJ ****5 4 973-***-**** 4 973-***-****

Objective: Utilize my sales, managerial, and marketing experience to secure

a full-time position.

. Work well with individuals and in groups

. Exceptional organizer and multi-tasker

. Detail oriented

. Excellent written and verbal communication skills

. Able to change course and mindset as

conditions require

Experience Physical Therapist Aide, Kessler Rehabilitation Center, Fair

Lawn, NJ Nov 2008 - Present

. Provide instructional assistance to patients

. Prioritize office calendar and assist with insurance

claims

. Maintain inventory, reorder supplies, take calls and

messages

Office Manager, Supreme Leasing, Teaneck, NJ

2008 - 2009

. Trained and managed a team of five

. Supervised office, scheduled car deliveries and pickups

. Handled business to business referrals

. Authorized sales and leases

. Reported to Leasing Director

Substitute Teacher K-12, Collegiate School, Passaic, NJ

2006 - 2007

. Created unique health curriculum

. Built schedule to optimize youth motor skills

. Created health programs focusing on motor skills.

Coach & Director of Youth Basketball, Passaic-Clifton YM-

YWHA, Clifton, NJ 2000 - 2008

. Organized and ran weekly meetings to address league

concerns

. Established fund raising programs

. Managed a staff of six

. Updated financial books

. Coached twelve teams yearly, ages 7 - 14

. Established a policy of positive reinforcement and

sportsmanship

. Coordinated league wide season game schedule

. Involved parents in select programming as part of our

marketing initiative

. Organized advertising campaigns

Telecommunication Intern, Depository Trust & Clearing

Corporation, NY, NY Summer 2004

. Learned to design and implement telecommunication

systems

. Performed servicing and troubleshooting

. Followed precise telecommunication processes and

procedures

Manager, Chopstix Kosher Chinese Restaurant, Passaic, NJ

2002 - 2003

. Assisted with office and restaurant operations

. Managed staff of ten

. Coordinated rabbinical supervision

. Oversaw customer service and accounting

Education William Paterson University; Wayne, NJ BA in

Sociology Minor: Psychology 2009

President, Hillel of William Paterson University, Wayne, NJ

2004 - 2006

. Moderated the Hillel Executive Board weekly meetings and

events

. Liaison from Hillel to student body, professors, student

government, and administration

. Doubled enrollment and participation while holding

elected position

. Developed evolving lecture series that catered to

students' needs as they emerged

. Coordinated interfaith programs on campus

*References available upon request

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