Highly qualified management consulting professional with over 20 years of
experience successfully delivering enterprise-wide consulting services to
Fortune 500 Companies and Federal Agencies in support of large-scale
business transformation. Extensive experience providing subject matter
expertise in Program Management, Project Management, IT Strategic Planning,
and Performance Management. Proven strengths and accomplishments in:
IT Strategic Planning Leading and Developing Business Case
Teams Development
Project Management, PMP Program Management Redesigning Business
Processes
IT Portfolio Management Performance Managment Expertise in
Gov/Commercial
Quality and Risk Full SDLC Knowledge Management
Management Implementations
Career Highlights
Proven track record of success leading start-ups combined with Big 4
Consulting experience
Program Management - Extensive experience leading large multi-million
dollar Programs in both the federal and commercial sectors in multiple
disciplines including financial management, performance management,
customer relationship management, and R&D applications.
IT Strategic Planning - Lead the development of new IT portfolio management
processes and IT investment management procedures for the Department of
Defense's finance, accounting, and budget systems with a capital budget
exceeding $2.5 Billion.
Performance Management - Lead the development of an enterprise-wide
Performance Management Program designed to improve the operational
performance of a large Federal Agency with over 42,000 employees working at
420 locations throughout the continental US.
Full Life Cycle Project Managment - Proven ability lead full project life
cycle engagements including risk management, quality assurance, quality
control, configuration management, and change management. Proven track
record of successfully delivering multi-contractor projects on time and
within budget. Proven experience delivering full SDLC implementations.
Managed project teams of up to 60 people.
Representative Clients - Department of Defense, Department of Homeland
Security, Department of Treasury, Department of Agriculture, Environmental
Protection Agency, DiamlerChrysler, UBS Payne Webber, ABN AMRO, IBM,
Southern Company
Career History
Teracore, Inc., Washington, DC. 2003 to Present
Senior Director
Serving as Sr. Program Director and Project Manager for the firm's largest
contracts. Assume overall responsibility for client relationship
management, contract delivery, quality assurance, and program
profitability. Representative Project Roles Include:
. Teracore's Sr. Program Manager serving the Department of Defense (DoD)
Information Technology Investment Management (ITIM) Program. This Program
was responsible for developing and implementing the ITIM processes for
the DoD's 600 finance, accounting, and budget systems with a capital
budget exceeding $2.5 Billion.
. Sr. Project Manager responsible for developing and implementing an
enterprise-wide Performance Management Program designed to improve the
operational performance of 42,000 Transportation Security Administration
employees at over 400 U.S. airports
. Sr. Program Manager for the Department of Treasury Hiring Initiative
Program. This Program is responsible for optimizing and centralizing
recruiting, hiring, and training standard operating procedures (SOPs) to
facilitate the hiring of 8,000 new employees in 16 months.
. Sr. Project Manager responsible for successfully delivering a business
process reengineering (BPR) and requirements management project for the
US Department of Agriculture's Foreign Agricultural Service. This
included conducting comprehensive stakeholder interviews, conducting
rapid process improvement sessions with Subject Matter Experts,
documenting as-is and to-be processes, developing functional
requirements, and analysis of alternatives for competing technology
solutions.
Answerthink Corporation, Atlanta, Miami, London 1999 - 2002
Director, Technology Integration Services, Europe
. Overall responsibility for client relationship management, SDLC project
management, quality management for Answerthink Technology Integration
Services based in Europe.
. Developed knowledge capital instrumental in defining the practice market
offerings. This includes an EAI/B2Bi Integration Methodology, Rapid
Diagnostic Tools, ROI metrics, as well as a variety internal training
programs.
. Director responsible for developing firm-wide post-acquisition
methodology integration.
. Director responsible for establishing and maintaining strategic
partnerships with software vendors including WebSphere, MQSI, SeeBeyond,
CrossWorlds, and BEA WebLogic.
. Served as Senior Quality Assurance (QA) officer on all IT projects over
$5 Million. Developed QA procedures and monitored execution of QA Plans
Representative Project Roles Included:
o B2Bi / CRM Proof-Of-Concept, Daimler Chrysler (Stuttgart Germany)
Director of EAI / B2Bi Proof-Of-Concept CRM integration solution for
Daimler Chrysler's headquarters in Stuttgart, Germany.
. Successfully delivered a hub and spoke integration project designed to
integrate Daimler Chrysler's CRM system to the most widely used
dealership management application in Europe and North America.
. Technologies used include: Siebel 2000, SeeBeyond V4.5 Middleware, XML,
Kerridge Autoline, Java, SQL, NT
o Corporate Intranet Initiative, UBS Payne Webber (Zurich Switzerland)
. Lead Director responsible for developing an intranet based
compensation management system for a $5 billion UBS Payne Webber
employee investment fund.
. Multiple phase engagement to complete requirements analysis,
technical architecture design, change management, as well as build
and deliver the intranet solution. Technical architecture included
an Apache web server, JRun application server, Oracle 8i relational
database, Java, and XML
Accenture LLP, Madrid, St. Petersburg, Raleigh NC 1995 - 1999
Technology Manager
. Improved IT system development process methodologies and performed a lead
role in achieving Level 3 certification on the Capability Maturity Model
(CMM).
. Senior Project Manager for Accenture's Software Engineering Center
located in Madrid, Spain. Assumed overall responsibility for
concurrently managing multiple design and implementation teams totaling
as many as 50 consultants and managers.
. SDLC Project Manager (St. Petersburg) on CRM systems designed to handle
customer information requests, billing, finance, marketing, and voice
response requirements. Personally managed project teams of up to 35
consultants. Additionally, these systems were designed to handle over
4,000 users and more than 5 million customers. These systems had
delivery schedules ranging from 9 to 18 months and cost $10M to $75M.
These systems were built on a client/server architecture using UNIX
servers, NT clients and developed in C.
. Technology Project Manager (Washington, DC) United States Postal Service
Information Technology (IT) Program Management Office (PMO)
Asea Brown Boveri (ABB), Research Triangle Park 1988 - 1995
Software Engineer, Systems Engineering Department
. A lead Designer and Project Manager of multi-million dollar real-time
data acquisition and control systems used in research and development
applications at the Environmental Protection Agency (EPA). Technology
platforms include DEC alphas running Open VMS, Allen-Bradley Programmable
Logic Controllers (PLCs), and OSF/Motif based GUIs. Development tools
include SL-GMS object oriented modeling tools, CMS, Ladder Logic, C, and
FORTRAN.
. Designed and implemented algorithms for computer modeling applications.
Conducted computer simulations, analyzed results, and reported findings.
Education / Certifications
M.B.A. Duke University
M.S. North Carolina State University
B.S. Western Carolina University
Professional Certifications
Project Management Institute (PMI) certified Project Management
Professional (PMP)
Professional Associations
Association of Project Management Professionals, Washington, DC Chapter