PHYLLIS A. PEEPLES
P.O. Box ***
Sterling, Virginia 20167
SUMMARY OF QUALIFICATIONS
. Extensive years of executive support and office administration
experience.
. Self-motivated, detailed oriented and able to implement decisions and set
effective priorities to achieve both immediate and long-term goals.
EDUCATION
Bachelors of Science, Office Management, Norfolk State University
MT certification, Professional Career Development Institute
PC Skills: PeopleSoft, Avid, Citrix, MRI, MS Word, Excel, PowerPoint,
Outlook, and Lotus Notes
PROFESSIONAL EXPERIENCE
Adecco USA, Inc. - Sterling, Virginia (2009 - Present)
Administrative Assistant
. Provide office support to the YRC Logistics team in compiling invoices
and other documents to be sent to customers.
. Obtain PODs and collect various data regarding imports per customer
requests.
. Answer phones and respond to incoming calls regarding status of
shipments.
. Organize and assemble files that are cataloged and extracted for future
reference.
. Update manuals from U.S. Customs and Border Protection.
Advance Realty Group, Chantilly, Virginia (2006 - 2007)
Executive Assistant
. Supported Sr. VP and property managers in preparing budgets and other
office tasks.
. Created work order tickets and delegated tasks to building engineers with
follow up.
. Processed and coded invoices, as well as purchase order requests.
. Resolved billing and vendor issues and questions, as well as researched
vendor accounts to provide status of payment.
. Organized on and off-site meetings for office personnel and clients.
. Gathered time sheets and tracked vacation and sick leave for employees.
. Maintained inventory and ordered supplies as needed.
. Maintained tenant and office directory updates.
Sprint Nextel Corporation - Reston, Virginia (2005 - 2006)
Project Manager Asst.
. Monitored and responded to an array of PeopleSoft security requests.
. Determined appropriate security access and provided solutions to
PeopleSoft access issues.
. Created e-help tickets for General Ledger requests in obtaining access
for users.
. Obtained proper authorization of requests for final implementation by the
IT department.
. Researched PeopleSoft requests to provide status of pending e-tickets.
. Incorporated continuous change/updates of policies/procedures of
Peoplesoft roles and access.
. Entered public queries into the PVCS tracker system for internal staff
use.
PHYLLIS A. PEEPLES Page Two
CH2M Hill - Herndon, Virginia (2005 - 2005)
Executive Assistant (Temp)
. Supported the President and VPs of the Environmental Services Business
Group.
. Prepared expense reports for travel and cash advance requests
. Maintained financial budget tracking systems by querying and filing data
into journals.
. Independently prepared reports, presentations and correspondence.
. Coordinated conferences and professional meetings.
. Utilized independent judgment to adapt practices, procedures and
techniques of the job.
Lafarge NA, Inc. - Herndon, Virginia (2003 - 2004)
Executive Assistant
. Supported the Vice President and Directors of the Purchasing Department.
. Coordinated and arranged internal meetings, offsite conferences, and
training.
. Made travel arrangements for Corporate Purchasing team and their
visitors, as well as solved problems and built a network of contacts.
. Ordered supplies when needed and maintained inventory.
. Maintained and updated company's travel database.
. Assessed and prepared invoices for processing by the Financial Services
Center.
. Verified totals and corrected vendor transactions and accounts.
. Contacted vendor regarding overdue accounts to arrange for payment.
Datatrac Information Services, Inc., Chantilly, Virginia (2001 - 2002)
Project Specialist
. Supported the Executive Director and the Contact Center team in the areas
of operations, contracts, billing, proposals, as well as purchase
requisitions and purchase orders.
. Computed and maintained the yearly/monthly budgets of the overall Contact
Center Programs.
. Coordinated logistics for all client visits and meetings, as well as
attended weekly meetings to support action tracking processes and
deliverables.
. Created purchase orders and processed invoices, as well as
. Created accounts and recorded information for new vendors.
Tutornet.com, Inc., Reston, Virginia (1998 - 2001)
Office Manager/Executive Assistant
. Supported CEO and VPs of Business Operations in effectively promoting and
demonstrating Tutornet services.
. Handled accounts payables in processing paychecks and invoices for
contractors.
. Recruited, trained, and evaluated netucators.
. Prepared year-end tax returns and other office functions when needed.
. Composed an operations manual for students and teachers use of the online
educational tool.
PERSONAL INFORMATION:
Simply Beautiful 4U, LLC, Sterling, Virginia (Present)
Designer/Owner
o Specialize in event planning.
o Provide d cor services for weddings, receptions, showers and other
special occasions.