Customer Service Medical

Irish L. Gibson

**** ****** **. ***. ***

Conley, Georgia 30288

404-***-****

**************@*****.***

EDUCATION

Javelin Technical Training Center Morrow,

Georgia

Office Informational Professional/ Medical Billing and Coding Specialist

SUMMARY OF SKILLS

. Medical Terminology

. Medical Ethics & HIPAA

. Medical Adm. Procedures

. Insurance Claims Processing

. ICD-9/CPT-4 coding

. Medical Records Management

. Data Entry/10 Key

. Insurance Verification

. Microsoft Office Suites

. Medisoft

CERTIFICATION

National Certified Insurance and Coding Specialist (NCICS) - Pending, 2010

EMPLOYMENT HISTORY

2009 The Atlanta Vision

Clinic Hapeville, Georgia

Medical Administrative

Assistant

. Answered telephones, and directed calls to appropriate staff.

. Greeted visitors.

. Compiled and recorded medical charts.

. Completed insurance and other claim forms.

. Maintained medical records

. Transmitted correspondence and medical records by mail, email

or fax.

2007-2009 LiveOps, Inc. Conley,

Georgia

Independent Contractor - Customer Service Representative

. Checked to ensure that appropriate changes were made to

resolve customers' problems.

. Conferred with customers by telephone or in person to provide

information about products and services, to take or enter

orders, cancel accounts, or to obtain details of complaints.

. Determined charges for services requested, collected deposits

or payments, or arranged for billing.

. Solicited sales of new or additional services or products.

1999-2005 Dekalb County Board of

Education Decatur, Georgia

Foodservices Assistant

. Greeted Staff and Students entering cafeteria.

. Maintained clean and orderly cafeteria and kitchen.

. Established and ran the cash register.

. Resolved customer complaints.

. Answered customers' questions, and provideed information on

procedures or policies.

TECHNICAL SKILLS

Micosoft Office: Word; Excel and PowerPoint

Contact this candidate