Sales Representative
Resume:
A ndrew M. Stewart
Baton Rouge, La 70810
Tel. 225-***-****
Objective: To obtain a position with the opportunity for advancement in a career
building environment.
P rofessional Experience:
• Cox Communications (08/20/07 – Present) :
Title: Technical Support Representative (Level One)
o Manage incoming calls for video, internet and telephone services.
o Act as helpdesk for Cox services, account management and in house
troubleshooting for software and hardware.
o Setup work order tickets for field service representatives.
• Aaron’s Sales and Lease (03/14/05 – 04/20/07):
Title: Manager Trainee/Computer Technician
• Manage customer accounts and collections.
• Perform in house computer maintenance/repair for both software and hardware.
• Contact vendor for all warranty work and parts.
• Allmedia Computer Center (08/01/04 – 02/24/05):
Title: Sales/Computer Technician
o Sales and customer relations.
o Computer repair/maintenance for both residential and small business customers.
o Provide help desk support for both residential and small business customers.
o Assist in on-site computer repair and network setup and maintenance.
• Foley’s at Mall of Louisiana (10/15/03 – 12/30/03)
Title: Sales Representative
• Sales and customer relations.
Responsibilities: Provide positive customer interaction and service.
• St. Paul’s High School/Covington, LA (08/01/02 – 06/30/03)
Title: Assistant Prefect/Computer Lab Lead
o Assist in managing St. Paul’s Dorm
o Manage and maintain dorm computer lab.
o Assist in maintenance and repair of St. Paul’s network.
o Helpdesk assistance for school staff.
E ducation:
• Southeastern Louisiana University
Major: Computer Science (2 years)
M inor: B usiness
Skills:
• Extensive use and repair on all Microsoft Windows/Mac Operating systems.
• Extensive computer hardware knowledge and working on A+ Certification and others.
• Extensive customer relations and interaction skills.
Ext racu r r icula r Activities:
• Member of Southeastern Louisiana University ACM (Association of Computing
Machinery)
- Worked with other students and professors as a community in furthering education in
Computer Science and other related fields.
Contact this candidate