Customer Service Manager
Resume:
KENDRA D. COOPER,
#
**** *. ******** ******** **. Lot 2 Florence, S.C.29506
QUALIFICATIONS:
Work well without supervision
Ability to prioritize and remain focused on the essence of an issue
Excellent with customer support services
Skilled at learning new concepts quickly while working well under pressure
Ability to type 45 wpm
Proficient in Microsoft Office and Microsoft Works
EDUCATION: Absolute Medical Training
Graduated: September 2009
Courses Taken: Medical Tech
Absolute Medical Training
Graduated: March 2009
Courses Taken: Pharmacy Tech
Florence-Darlington Technical College, Florence, SC
Attended: August 1996-December 1998
Courses Taken: Pre-Nursing, and Medical Laboratory Technology
Hannah- Pamplico High School, Pamplico, SC
Graduated: May 1996
Courses Taken: College Preparatory
EXPERIENCE: Machine Operator, March 2000- September 2008
AVX Corporation
17th S. Ave. Myrtle Beach, SC
Supervisor: Vera Smith & Dave Kriebel
Duties include operating different dicers to create capacitors for
electrical, and medical equipment. Verify capacitor for accuracy
by using a microscope, and toolmaker. Maintaining machines to
prevent downtime, logging data into computer, and
maintaining daily production to ensure shipment deadlines are
met.
Shift Manager, March 1997- March 2000
Taco Bell
1612 S. Irby St. Florence, SC
General Manager: Jennifer Taylor
Duties include management of the store, ordering, receiving and
processing store and employee inventory. Cash management, bank
deposits, promote customer service, and store safety.
preparing food, and employee schedule, and simple accounting.
ACHIEVEMENTS: Medical Tech Certification, 2009
National Pharmacy Certification, 2009
AVX: Perfect Attendance, 2001-2008
MTI Dicing Certification, 2002
Gang saw Dicing Certification, 2001
Disco Dicing Certification, 2000
Inspection Certification, 2000
Taco Bell: Promotion (shift manager), 1998
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