Sales Engineer
Resume:
Amit Joshi
Jersey City, NJ *****
******@*****.***
Certified SAP SD Professional
Desired Positions
Functional SAP SD Consultant, Implementation Consultant, Business Analyst
Professional Summary
. Certified SAP SD professional with over 6 years of experience in the
field of SAP Order fulfillment module using SAP R/3 ECC 6.0 and over 3
years of experience in hardcore manufacturing industry.
. Over 6 years of extensive testing experience.
. More than 3 years of experience in a leadership role managing
implementations and teams.
. Sound Knowledge in ASAP Methodology and creating business road maps and
blue prints.
. Extensive experience writing functional specifications.
. Knowledge of SAP solution manager and SAP Netweaver technologies.
. Extensive experience in designing, configuring, customizing, testing, and
documenting of SAP SD modules versions 4.5 thru 6.0
. Experience in SAP version upgrades.
. Very good understanding of SD-FI integration.
. Actively involved in 3 full life cycle implementation.
. Experience with special configurations and enhancements involved in the
Order To Cash process.
. Experience with special billing plans such as Milestone and Periodic
Billing plans.
. Extensively handled data transfer procedure via Legacy System.
. SD Module Configuration experience - Sales document type, delivery
document type and billing document type creation and customization. Use
of condition types to configure diverse sales activities and pricing.
. Involvement in configuration of basic SAP MM module settings for Procure
to Pay cycle, 3rd party procurement and master data maintenance.
. Performed extensive user training and documentation.
. Experience with project initiation and project management
. Extensive knowledge of industry concepts involved in sales, purchase,
manufacturing and warehouse by using techniques such as Purchase order
creation, scheduling, sales order and quotation creation, Lean
manufacturing, Six Sigma and warehouse design.
. Excellent communication and interpersonal skills.
Certifications
. SAP SD Certification, Genovate India Pvt Ltd, Mumbai India
Professional Experience
Burton Snowboards, Burlington, VT
Burton Snowboards is a leading manufacturer of snowboards. Besides its
premier product its family of companies also manufactures several
snowboarding accessories ranging from protective gear, footwear, eyewear,
travel bags, belts and apparels. It has several retail stores spread
globally and is in constant search of new markets.
Industry: Retail / outdoor activity equipment and accessories.
Title: Sr. Functional Analyst SAP SD R/3 ECC 5.0
Feb 2010- Present: Primary responsibilities as a Functional consultant
included supporting and configuring the Outbound Logistics
Process for the Visual Merchandising (VM) enhancement.
. Aim of this enhancement was to segregate the visual
merchandising products and process from the existing
finished goods products and processes.
. Created the business blueprint for the outbound logistics
process involved in VM.
. Maintain new Sales Areas to handle the various VM outbound
logistics processes.
. Created the process flow to aid business users extend VM
customers to new sales areas.
. Created new sales order types to handle orders for retail,
wholesale and international customers and adopted single
order fulfillment process to accommodate them all.
. Created process flows create and execute the different VM
orders.
. New pricing procedure was created to determine prices, taxes
and freights in a sales order.
. Configured Account assignment to report inventory value and
quantity changes to appropriate G/L accounts after PGI.
. Output conditions were created to notify customers in forms
of e-mail and EDI.
. Special returns processing was configured to accommodate use
of certain select merchandize throughout the year at
multiple locations.
. Functional specifications were created for special reports
to analyze sale s order logs, status report, backorders,
delivery-pickticket sync report, and shipment notifications.
. Performed extensive user testing using various sales
scenarios.
Global Brand Marketing Inc, Santa Barbara, CA
Global Brand Marketing is a leading company in designing, developing and
marketing of stylish foot-wear, apparel and accessories for men, women and
children. The company distributes its products in over 130 countries and is
growing continuously over the last few years.
Industry: Retail / Supply Chain
Title: Sr. Functional Analyst SAP SD R/3 ECC 6.0
Jun'08- Jan 2010: Basic responsibilities as a Functional consultant
were supporting upgrade and conducting testing. Provide post
upgrade production support.
. Managed upgrade of SAP version R/3 4.6C to ECC 6.0.
. Gathered the business requirements to prepare the Business
Blueprint and prepared the Fit and Gap analysis.
. The solution manager was utilized to implement the global
template with ECC 6.0 and action items and gaps were
uploaded to the solution manager
. Designed and configured sales scenarios like Third party
orders and OTC (Order to Cash) order management process with
order types, item categories, schedule lines, and copy
control for sales and billing documents, specifying
different copying requirements.
. Extensive testing using quality centers test plans and
defects module.
. SD-FI integration with G/L account assignment and credit
control management.
. Suggested improvements to enhance business process for
example enhancement of Delivery Due List from VL04 to VL10X
(allowed used to control the delivery due list for different
shipping points).
. Set up intercompany sales activities and set up logistics
function accordingly.
. Set up consumption based sales activities. It included
setting up consignment warehouse for consumption stock,
creating special debit memos for customers and configure
billing based on consumption from the consignment stock.
. Set-up special logistics and transportation planning for
specific customer related shipping requirements.
. Resolution of EDI/IDOC for the inbound and outbound
interfaces.
. Successfully managed data migration via legacy system.
. Provided post-upgrade production support, ticket resolution,
trouble-shooting and problem resolution covering all SD
Functions of Order Management, Shipping, Billing, Master
Data.
. Heavily involved in user training and documentation.
Florida Crystals Corporation, Yonkers NY
FCC is a leading producer of refined sugar. It operates multiple sugar
refineries, producing more than two million tons of refined and specialty
sugar products.
Industry: Food & Beverage
Title: Sr. Functional Consultant SAP SD R/3 ECC 6.0
Mar'07- Apr'08: Primary responsibility included customizing and testing
the order to cash setup of new sales facility as detailed
below:
. Actively involved in creating, customizing and enhancing a
new sales location for the company SAP ECC 6.0.
. Created business blueprints for the new sales location by
performing As-Is To-Be study.
. Added new enterprise elements and integrated them with the
existing enterprise structure.
. Configured all necessary SD elements such as document types,
item categories, assignment, determinations and procedures.
. Customized a new supply chain process to handle the modified
goods movement process brought about due to new sales
facility.
. Bridged the SD-FI interface to reflect the changes in the
modified supply chain process. It was achieved by setting up
G/L account assignments & automatic account determination.
. Wrote new functional specifications to develop programs to
create cascaded orders and all subsequent functions
automatically.
. Create new customer account groups, new partner functions
and determinations.
. Create special outputs to print out special packing
instructions to efficiently handle various packaging type
and different handling units.
. Defined condition types, pricing procedures and assigned
condition types to pricing procedure, defined condition
techniques in pricing for pricing procedures.
. Prepared list of cut-over activities from SD perspective;
involved in cutover plan.
. Performed extensive testing using scripts and test plans
through quality center and documented the results for future
reference and quick reconciliation of issues.
. Daily monitoring and resolution of tickets to support users
and production issues.
Coolbrands International, Ronkonkoma, NY
CBDI's primary activity is producing multi-pack dairy products for the
grocery industry. Basic responsibilities as a SD consultant were:
Industry: Food and Beverage
Title: Sr. Functional SAP SD Consultant SAP R/3 4.6C
Jul'06 - Jan'07: Involved in the full life cycle implementation and
special configurations as detailed below:
. Coordinated and performed successful design, configuration,
testing and implementation of SAP Sales and distribution
(Order to cash) application module using SAP Reference IMG.
. Managed creation and assignment of all critical enterprise
units.
. Configured all basic IMG settings pertaining to standard SD
business processes.
. Configured direct to store (DSD) functionality to add value
to the logistics process.
. Maintained various DSD settings for Master data,
transportation planning and VSO
. Maintained pendulum list settings to assist in obtaining
data from customers to enhance the logistics and supply
chain process to better handle the vendor managed inventory
functionality of SAP.
. Configure availability check functionality to support the
DSD feature to minimize delivery delays and improve supply
chain.
. Set up route determinations to assist the transportation
planning feature of DSD.
. Gathered business requirements and generated functional
specifications to generate special programs to create batch
jobs for various transactions and generate reports.
. Set up batch jobs to run custom programs in background.
. Performed user training and testing using test scenarios.
NWL Capacitors, Snow Hill, NC
NWL is a leading capacitor manufacturer with its plants in North Carolina
and Florida. As a SD/MM consultant I was responsible for the following:
Industry: Manufacturing
Title: SAP SD / MM Expert / Team Lead SAP R/3 4.6C / Engineer
Mar'03 - Jun'06: Performed full life cycle implementation and handled post
implementation support activities as a SAP functional expert:
. Involved in planning implementation roadmap, development of
Blue Prints, configuration of all necessary LE elements and
testing.
. Created and assigned all necessary organizational units
within the enterprise structure to support the complete
Logistics execution functionality.
. Managed customization of various master data such as
customer, vendor, material and info-records.
. Customized basic sales and purchase, delivery and billing
documents.
. Created material specific item and schedule line categories
and configured their automatic determinations. Maintained
various item category groups and item usage classes to
support various material types.
. Configured contracts for customers with recurring orders and
special delivery requirements.
. Customized special service and maintenance contracts to
conduct installations at customer sites.
. Set-up Availability check and transfer of requirements
settings to suite make-to-order and backorder processing.
. Configured special packing types and materials and
integrated packing process into the delivery process.
Created special outputs to print packing and handling unit
instructions.
. Managed route determination for optimizing transportation
function.
. Maintained periodic billing plan configuration for customers
with contracts.
. Set up pricing procedures and SD-FI integration with
assignment of G/L accounts.
. Customized various condition types to automatically
determine prices in various business scenarios such as
discount volumes, promotional offers, rebates etc.
. Performed user training and testing using test scripts and
scenarios.
. Managed data migration via legacy systems.
. Involved in post implementation support.
Draka Elevator Products, Rocky Mount, NC
Draka Elecator Products is an electrical cable manufacturer for elevators
and also a distributor of elevator installation kits and components. My
role as a process engineer was responsible for:
Industry: Manufacturing / Distribution
Title: Engineer
Jul'02 - Mar'03: Supported manufacturing processes by using advanced
engineering techniques as follows:
. Analyzing basic manufacturing processes and suggest
improvements to improve productivity and reduce cycle time.
. Validate processes from the profitability and productivity
point of view and suggest modifications to existing
processes.
. Request for quotes and prepare purchase orders to procure
various upgrade and maintenance related material.
. Perform a failure mode effects analysis (FMEA) on processes
to determine process incapability and zone in on the root
cause to achieve less defects and reduced customer returns.
. Train crew to implement new processes and perform a
statistical analysis to determine the effects of the new
process.
. Communicate with scheduling department to efficiently
schedule production.
Consolidated Cables, Mumbai, India.
Consolidated Cables is a leading manufacturer of electrical cables
including instrumentation, signal and thermocouple cables. Primary
responsibilities were:
Industry: Manufacturing / Distribution
Title: Engineer and SAP Analyst
Apr'99 - Aug'00: Supported full life cycle implementation of the SD module
and performed basic ASAP steps
. Configuring IMG settings and mapping SAP R/3 (4.5) Sales and
distribution (SD) module to meet the requirements of the
company's specifications and its business processes.
. Continuous production support to maintain special customer
requirements involving customer returns and complaints.
. Create and maintain customer master and maintain customer
specific sales area data.
. Create material master and maintain purchasing and sales
data for various finished and trading goods.
. Worked with customers to create quotation for cables and
discuss pricing and delivery.
. Creating sales order and confirming the on time availability
to the customer.
. Involved in marketing efforts of the company to introduce
new products into the market at various trade-fairs and
exhibition.
. Perform product testing and trials at customer site to
validate customer requirements.
. Cable design in AutoCAD
. Website creation and maintenance in Microsoft FrontPage and
Dreamweaver
Education
. Master of Science Clemson University, Clemson, SC
. Bachelor of Engineer Mumbai University, Mumbai, India
Computer Skills
Operating Systems : Windows (All platforms), Mac OS
Applications : SAP SD, SAP MM, SAP IM, SAP WM,
Other Tools : AutoCAD, Visio, MS Office
Database : Oracle 8i, MS Access, My SQL
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